Site Manager
About The Position
What You’ll Do Lead & Develop the Team As the senior on-site leader, you will: -Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members -Build and reinforce a positive, growth minded culture grounded in company values(Based on the expectation to build a positive, growth minded culture) -Conduct ongoing development conversations and ensure readiness of future leaders -Ensure all staff follow safety, customer service, and operational standards consistently Deliver an Exceptional Customer Experience -Champion a welcoming, service-oriented environment where every customer feels valued -Resolve escalated concerns and coach the team on best-in-class customer engagement -Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers Oversee Site Operations & Equipment Performance -Own all daily operational workflow and ensure efficiency, accuracy, and safety -Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support -Ensure the site consistently meets company standards for quality, cleanliness, and throughput -Analyze operational metrics and implement improvements to increase performance and reduce downtime Drive Sales, Profitability & Business Results -Set and manage site-level sales, membership, labor, and operational targets -Lead sales initiatives, promotions, and team‑wide upselling behaviors -Monitor KPIs and adjust staffing, processes, or workflow to achieve results -Manage site expenses, inventory, and cost controls Ensure Safety, Compliance & Brand Standards -Enforce all health, safety, and environmental protocols -Ensure adherence to company policies, operating procedures, and quality standards -Address risks, incidents, or equipment failures promptly and effectively -Conduct regular audits and site inspections to ensure consistency and compliance If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you. Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers. Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. Start your career with Take 5 today. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.
Requirements
- Strong customer service mindset and excellent communication skills
- Demonstrated leadership, teambuilding, and performance management abilities
- Ability to operate effectively in a fast paced, hands-on outdoor environment
- Strong problem-solving and decision-making skills
- Reliable, self-motivated, organized, and capable of independently running all aspects of site operations
- Flexible schedule, including weekends and holidays
- Ability to stand for long periods and perform light physical tasks
Nice To Haves
- Previous site management or multi‑team leadership experience
- Experience in retail, service, hospitality, or other customer facing roles
- Mechanical aptitude for overseeing equipment checks and maintenance
- Experience with sales-driven environments or membership programs
Responsibilities
- Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members
- Build and reinforce a positive, growth minded culture grounded in company values
- Conduct ongoing development conversations and ensure readiness of future leaders
- Ensure all staff follow safety, customer service, and operational standards consistently
- Champion a welcoming, service-oriented environment where every customer feels valued
- Resolve escalated concerns and coach the team on best-in-class customer engagement
- Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers
- Own all daily operational workflow and ensure efficiency, accuracy, and safety
- Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support
- Ensure the site consistently meets company standards for quality, cleanliness, and throughput
- Analyze operational metrics and implement improvements to increase performance and reduce downtime
- Set and manage site-level sales, membership, labor, and operational targets
- Lead sales initiatives, promotions, and team‑wide upselling behaviors
- Monitor KPIs and adjust staffing, processes, or workflow to achieve results
- Manage site expenses, inventory, and cost controls
- Enforce all health, safety, and environmental protocols
- Ensure adherence to company policies, operating procedures, and quality standards
- Address risks, incidents, or equipment failures promptly and effectively
- Conduct regular audits and site inspections to ensure consistency and compliance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
