Site Manager - Clean Express Auto Wash

Express Wash Concepts•Bloomfield Hills, MI

20h•$65,000•Onsite

About The Position

Become part of our growing team and enjoy a $65,000 base salary! As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey. At Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Assistant Site Manager to leadership roles and beyond. At Express Wash Concepts (EWC), our rapid growth is creating exciting new opportunities — and we’re looking for talented, motivated individuals to join our team. Explore our open roles, discover the best fit for your skills, and track your progress throughout the hiring process. We’re excited to learn more about you and the impact you can make! Founded in 2018, Express Wash Concepts is one of the nation’s fastest-growing express tunnel car wash operators and the parent company of five award-winning brands. With 130+ locations across six states — and more opening every month — we’ve earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years. Our mission is simple: deliver fast, high-quality, eco-friendly washes paired with exceptional customer experience and a people-first culture.

Requirements

High school diploma or equivalent required.
Minimum 2-5 years of leadership experience, preferably in a customer-facing or operational role.
At least 2 years of customer service experience with proven de-escalation and conflict resolution skills.
Ability to work flexible hours, including weekends and holidays.
Strong communication and leadership abilities with a focus on motivating teams.
Must be able to close the site one night per week.
Basic computer proficiency (POS systems, Microsoft Office, Google Workspace, etc.).

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Create and maintain a customer service culture.
Be the main point of contact for all customer service issues.
Maintain sales goals.
Educate on the benefits of our unlimited wash club memberships.
Maintain the appearance and performance of the site.
Motivate your employees and for carrying out site goals.
Hold your team to a high standard by setting, monitoring, and achieving goals related to sales, customer satisfaction, and employee retention.
Ensure all aspects of the wash — equipment, facilities, and staffing — are maintained at the highest level of quality.
Maintain in-depth knowledge of wash equipment and the entire wash process to ensure smooth daily operations.
Assist with recruiting, training, and onboarding new Team Members.
Manage site scheduling and labor budgets effectively.
Conduct regular team performance reviews to ensure alignment with company policies and procedures.
Oversee inventory management and place orders efficiently to support site needs.
Directly oversees and manages all employees at the site, ensuring accountability, engagement, and performance excellence.
Perform other duties as assigned.

Benefits

Competitive Pay + Bonus Opportunities
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
Secure future: 401k with up to 4% company match.
Recognition programs
Ongoing training and professional development
Unlimited Wash Club membership
50% off retail items
Company-provided uniforms
Educational reimbursement
Paid vacation (per Employee Manual)
Continuous training and development
Clear growth and development opportunities across 130+ locations
A supportive team environment focused on coaching, training, and celebrating wins
Opportunities to give back through community partnerships and EWC Cares
Complimentary Unlimited Wash Club Membership
Company-provided uniforms
Paid vacation
Educational reimbursement