Site Manager

ACV•East Dundee, IL

7d•Onsite

About The Position

The Site Manager is responsible for leading and managing the daily operations of a high-volume Remarketing/ Reconditioning Center. This role oversees all site activities including vehicle intake, reconditioning, inspections, detailing, logistics, quality assurance, and workforce management. Our ideal candidate has a strong operations background with a deep understanding of workflow optimization and a track record of implementing processes that drive business efficiencies. Additionally, our ideal candidate is passionate about cultivating high-performing team, thrives in a fast-paced environment, and brings experience in automotive, logistics, or manufacturing leadership.

Requirements

Ability to read, write, speak and understand English.
Bachelor’s degree in Business, Operations Management, Automotive Technology, or related field preferred. Equivalent experience considered.
5+ years of experience in operations management, preferably in automotive, logistics, or manufacturing environments.
Strong understanding of auto reconditioning processes including mechanical, cosmetic, and detailing operations.
Proven leadership skills with experience managing high-functioning teams in high-volume environments.
Excellent organizational, analytical, and problem-solving skills.
Strong knowledge of operational efficiency strategies and proficiency in operational reporting tools
Ability to work in a fast-paced, deadline-driven environment with a customer-focused mindset.
Physical requirements include the ability to work in outdoor environments, including extreme heat, walk the lot, inspect vehicles, and be active in an automotive shop environment.
On-site position.
Full-time hours with occasional extended hours based on business needs.

Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience.
Responsible for overseeing the daily operations of the site, ensuring efficient workflow, quality control, and on-time vehicle processing.
Lead and manage site teams across departments including vehicle intake, reconditioning, detailing, mechanical, and logistics. Responsible for determining the optimal flow of vehicles and prioritization of inspection, reconditioning and detailing.
Monitor key performance indicators (KPIs) such as cycle times, quality metrics, and production targets. Develop and Implement process efficiencies to continuously improve site KPIs.
Ensure compliance with safety standards, environmental regulations, and company policies. Coordinate with the corporate Health and Safety team to monitor safety standards and implement new safety initiatives.
Implement and optimize operational processes to improve productivity, cost-effectiveness, and customer satisfaction.
Collaborate with internal teams such as sales, logistics, and quality assurance to ensure timely delivery of reconditioned vehicles.
Manage vendor relationships for subcontracted services including mechanical work, paint and body, and parts supply.
Provide coaching, training, and development for supervisors and hourly staff; oversee staffing and scheduling needs.
Ensure a clean, organized, and professional facility appearance.
Perform additional duties as assigned.