Site Leader

SoFiSandy, UT
4hOnsite

About The Position

Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Employee Experience team brings SoFi’s culture to life by shaping how employees experience work. As a Site Leader, you lead the in-office employee experience in a full-time (40 hours/week), on-site role, serving as the face of the office and a culture carrier for SoFi. You support employees day to day, creating moments that help people feel connected, informed, and excited to be here, while helping ensure a safe, healthy working environment and delivering local engagement initiatives that align with SoFi’s global programs, values, and culture.

Requirements

  • 3–5+ years of experience in employee experience, workplace programs, hospitality, customer support, events, or a similar people-focused role.
  • Strong communication, organization, and relationship-building skills.
  • A proactive, solutions-oriented mindset and comfort working in a fast-paced environment.
  • A genuine passion for people, culture, and creating meaningful experiences at work.
  • Flexibility to support occasional evening or weekend events.

Responsibilities

  • Create a consistent, high-quality employee experience for everyone who works in or visits the office.
  • Bring SoFi’s culture and values to life through locally relevant programs, events, and experiences.
  • Plan and execute engagement initiatives including onboarding experiences, celebrations, volunteer events, and cultural moments.
  • Serve as a visible, approachable presence in the office — supporting employees and building strong relationships across teams.
  • Foster connection, inclusion, and belonging by partnering with ERGs/Circles and cross-functional teams.
  • Act as the voice of the office through clear, engaging site communications.
  • Continuously improve the in-office experience by listening to employee feedback and turning insights into action.
  • Partner with Corporate Real Estate, Security, IT and vendors to ensure the office runs smoothly and supports a great employee experience.
  • Coordinate day-to-day office needs such as supplies, snack and beverage program, in-office vendors, and mail with an employee-first mindset.
  • Oversee Emergency Action Planning, including office Floor Warden Program, emergency drills, and participation in other business continuity/disaster recovery efforts
  • Manage and support front desk operations, including front desk coverage, ensuring a professional and consistent SoFi experience for all employees, vendors, and visitors.
  • Ownership of the site operating budget including tracking of all expenses.
  • Responsible for maintaining the office’s space and occupancy program, including seating charts.
  • Liaise with the landlord or property manager, as needed.

Benefits

  • To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
  • SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
  • The Company hires the best qualified candidate for the job, without regard to protected characteristics.
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • New York applicants: Notice of Employee Rights
  • SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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