Site Coordinator

Ricoh • Los Angeles, CA

9d

About The Position

The Site Coordinator is accountable for the daily operations of a solo‑person
site. This role is responsible for performing contracted office services,
including but not limited to Copy Services, Courier Services, Managed Print
Services, Hospitality, Imaging, and Mail Services.

Requirements

• High School Diploma or GED required.
• 1+ years of experience in a related field (B2B or technical preferred).
• 1+ years of customer‑facing experience required.
• Demonstrated basic knowledge and understanding of technology.
• Tactical and practical problem‑solving skills.
• Ability to present to small groups.
• Moderate problem‑solving capabilities.
• Basic customer‑service skills.
• Basic technical aptitude.
• Strong written and verbal communication skills.

Responsibilities

• Manage daily operations of a mail room, copy center, or scanning facility.
• Operate a variety of office equipment such as PCs, copiers, multifunction devices, imaging equipment, and mail equipment.
• May handle: Courier Services Reception Services Switchboard Operations Shipping & Receiving Mail delivery and processing
• Serve as the primary daily point of contact for the customer.
• Implement and manage Ricoh Service Excellence programs effectively.
• Operate equipment and software efficiently to meet service level agreements.
• Maintain profitability through effective use of company materials and supplies.
• Perform routine facility‑related functions, including: Creating and completing work orders Monitoring contractors Conducting inspections Reporting facility issues Providing support as needed
• Interact with contracted vendors, facility management, and building occupants as required.
• Manage office‑supply inventory and re‑ordering.
• Support conference‑room coordination and A/V equipment resource management.
• Maintain positive internal working relationships by communicating professionally with all departments.
• Collect and provide operational data to leadership and/or the customer; may assist with monthly reporting.
• Ensure financial responsibilities and cost controls are met.
• Perform other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees