Site Coordinator

Ricoh Careers • Indianapolis, IN

1d

About The Position

The Site Coordinator is accountable for the daily operations of a solo-person site. This role is responsible for performing contracted office services including, but not limited to, copy services, courier services, managed print services, hospitality, imaging, and mail services.

Requirements

• High school diploma or GED (required)
• 1+ year of experience in a related field (B2B and/or technical)
• 1+ year of customer-facing experience (required)
• Demonstrated knowledge and understanding of technology
• Tactical thought processing
• Ability to present to small groups
• Moderate problem-solving skills
• Basic customer service skills
• Basic technical aptitude
• Basic written and verbal communication skills

Responsibilities

• Responsible for the daily operations of a mailroom, copy center, or scanning facility.
• Operates office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment.
• May be responsible for courier services, reception services, switchboard operations, shipping and receiving, and the delivery and processing of mail.
• Serves as the primary point of formal contact with the customer on a daily basis.
• Ensures effective implementation and management of Ricoh Service Excellence programs.
• Operates required equipment and software efficiently to meet service level agreements.
• Supports profitability by effectively utilizing company materials and supplies.
• May perform routine administrative functions, including:
• Creating and completing work orders
• Contractor monitoring
• Inspections
• Reporting facility-related issues
• Providing operational support as required
• Interacts with contracted vendors, facility management, and site occupants as needed.
• Manages office supply inventory and reordering when applicable.
• Coordinates conference rooms and manages A/V equipment resources as assigned.
• Maintains positive internal working relationships through professional communication.
• Collects and provides data to leadership and customers, including preparation of monthly reports with leadership support.
• Ensures financial responsibilities are met.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees