Site Coordinator

Med First Medical•Greensboro, NC

22h

About The Position

Responsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the office's daily operations with the Director of Operations.

Requirements

Associates, or bachelor's degree preferred.
Minimum of two–five years healthcare experience, and or medical office management.
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of computer programs and applications.
Knowledge of grammar, spelling and punctuation to communicate in written format.
Knowledge of CPT and ICD-9/10 coding.
Knowledge of managed care, Medicare, and Medicaid guidelines.
Skill in effective personnel management including training staff and delegating duties.
Skill in trouble-shooting insurance problems and appealing claims.
Skill in maximizing insurance collections.
Skill in written and verbal communication.
Ability to work effectively as a team member with physicians and other staff.
Ability to flexibly respond to changing demands.
Ability to plan, organize, prioritize and direct the work of others.
Ability to identify claims problems and recommend solutions.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to communicate clearly and concisely.
Ability to establish and maintain effective working relationships with patients, employees, and the public.

Responsibilities

Oversees the daily office operations at the practice site and coordinates work activities, and schedules to maximize practice potential. Identifies and resolves operational problems.
Supervises assigned personnel. Creates, and oversees staff schedule according to staff budget. Reconciles employee time sheets, and monitor's overtime.
Assists with hiring and training of assigned staff.
Signs off on daily bank deposit and approves daily batch reconciliation completed by front desk.
Participates in professional development efforts to ensure currency in health care practices and trends.
Performs other related duties as directed or required.
Maintains patient confidentiality.
Provides coverage to front, or back office as needed, and monitors office’s daily work within the EMR system.
Adheres to all OSHA standards and guidelines.
Serves as liaison between administration and staff to support consistent operation procedures.