Simulation Operation Specialist

ECPI University • Charlotte, NC

37d • Onsite

About The Position

This position is based at our Charlotte, NC campus location. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Position Concept: The Simulation Operations Specialist (SimOps) supports the day-to-day operations of the simulation lab, including manikin and AV system operation, equipment maintenance, inventory management, and faculty support. This role serves as a key technical resource, ensuring smooth functionality of simulation equipment and related lab supplies.

Requirements

• Healthcare, information technology, and/or related professional experience preferred.
• Excellent organizational and customer service skills.
• Effective professional communication skills (verbal, written, and electronic).
• Effectively works in a team environment.
• Working knowledge of simulation products such as Laerdal or Gaumard preferred.
• Physical ability to lift, move, and set up equipment weighing up to 50 lbs. without assistance.

Nice To Haves

• Certified Healthcare Simulation Operations Specialist certification (CHSOS) preferred.
• Working knowledge of simulation products such as Laerdal or Gaumard preferred.

Responsibilities

• Set up and operate simulation equipment, manikins, computers, and AV systems.
• Provide technical support to faculty and troubleshoot equipment issues.
• Maintain IT equipment, computers, manikins, AV equipment and software updates.
• Maintain and document all simulation equipment, software updates, and inventory.
• Effectively communicate with the Manager of Simulation Operations.
• Independently communicate with equipment vendors and IT support as needed.
• Assist in programming simulation scenarios and training faculty on manikin use.
• Stay current on best practices, manikin updates, issues and new products.
• Coordinate equipment purchases with Simulation Manager and Campus President.
• Support tours and special events as needed.
• Train faculty on manikin operations.
• Assist with ordering and maintaining lab supplies.
• Maintain the cleanliness of the lab spaces including simulators, equipment, and linens.
• Other duties as deemed necessary.

Benefits

• Tuition scholarship program available to full-time employees and their immediate family members after 90 days of employment
• Competitive compensation and medical/dental benefit plans
• PTO and holiday pay
• 401(k) participation with possible employer contributions
• Part-time and Adjunct employees have a different list of benefits that can be provided when requested

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed