Operation Specialist

Augment•Sumei Circle, SC

4d•$20 - $20•Onsite

About The Position

Augment Human Resource Services is hiring an Administrative Assistant to support daily office operations inside the local office of one of the nation’s top waste and recycling companies. In this on-site role, you’ll work directly alongside drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption. If you’re organized, dependable, and ready to support essential field operations from the inside, this is the job for you. As an Administrative Assistant placed on-site through Augment, you’ll handle office coordination, driver paperwork, reporting, and customer service support. You’ll play a vital role in ensuring that schedules are aligned, documentation is accurate, and the office is operating efficiently.

Requirements

1+ year of administrative, customer service, or office support experience.
Strong communication and problem-solving skills.
Comfortable using Microsoft Office and/or route management systems.
Ability to stay organized in a fast-paced, high-traffic office environment.
Professional and respectful when working with drivers, customers, and leadership.
High school diploma or GED.
Must pass a background check and drug screen.

Nice To Haves

Bilingual (English/Spanish) a plus, but not required.

Responsibilities

Greet and assist drivers and staff as they arrive and check in for routes.
Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
Help maintain route schedules and communicate changes to the dispatch or ops teams.
Enter timecards, hours worked, and service data into internal systems.
Answer incoming calls and assist customers with questions, missed pickups, or service requests.
Help track and report driver attendance, performance, or incidents to supervisors.
Order and inventory office and safety supplies.
Support the operations team with general clerical tasks, reports, and administrative projects.