Signature Programs Manager

The Goodyear Tire & Rubber Company
9d

About The Position

As a Signature Programs Manager, you will be pivotal in supporting the global Communications Manager to execute Goodyear’s Signature Merchandise and Vault programs. In this role, you will oversee the operational, logistical, and financial components that ensure merchandise moves efficiently from sourcing through fulfillment. You will maintain inventory accuracy, optimize shipping and packaging workflows, and help drive strong financial performance while ensuring a seamless consumer experience. As part of a growing initiative, you will also help build scalable processes that strengthen Goodyear’s brand connection with consumers.

Requirements

  • Bachelor's degree in business, Operations, Supply Chain, Logistics or a related field.
  • 7 or more years of experience in operations, supply chain or merchandising support roles.

Nice To Haves

  • Strong organizational and project management skills, with an ability to manage multiple operational priorities.
  • Knowledge of inventory management, fulfillment operations and logistics best practices.
  • Familiarity with financial planning, budgeting and reporting in a corporate environment.
  • Analytical mindset with attention to detail and problem-solving ability.
  • Ability to work collaboratively, while supporting leadership in decision-making and process improvements.
  • Excellent communication skills to coordinate with internal teams, vendors and partners.
  • Experience with SAP or other enterprise resource planning (ERP) systems.
  • Experience with budgeting, pricing and financial reporting in a corporate or retail environment.
  • Experience managing third-party logistics, fulfillment or e-commerce operations.
  • Certifications in supply chain, project management or operations management.

Responsibilities

  • Manage inventory, fulfillment readiness, and partner logistics for Vault and Signature Merchandise programs, ensuring accurate tracking and on‑time delivery.
  • Maintain and optimize relationships with 3PL, drop‑ship, and fulfillment partners while supporting shipping policies, packaging standards, and operational workflows.
  • Collaborate with Customer Service to enhance the consumer experience across orders, returns, exchanges, and Vault experience events.
  • Support financial operations including pricing strategy, budgeting, KPI tracking, performance reporting, and resolving purchase order/invoice discrepancies.
  • Build, maintain, and improve operational processes to ensure merchandising efficiency, policy compliance, and vendor quality standards.
  • Identify opportunities to streamline workflows and elevate customer experience across all Vault and merchandise programs.
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