Showroom Supervisor

Ferguson•Manchester, NH

48d•$30

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is seeking the right individual to fill an immediate need for a Showroom Supervisor. Position Details Reports to Branch Manager Direct oversight of one associate Schedule: 40 hours per week Monday-Friday 9am-5pm Pay: starting at $30 per hour or higher depending on experience

Requirements

Prior sales leadership experience is ideal coupled with sales and customer service experience
A strong sales presence
Problem solving, leadership and listening skills
Organizational and time management skills
The ability to deal with a vast array of customers with varying levels of product knowledge
Understand the basics of design and interior decorating
Strong mentor skills and desire to train others
Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer

Responsibilities

Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high end fixtures and cabinetry
Respond to inquiries with accurate pricing, inventory and delivery information
Lead and support a team of associates while being able to initiate and embrace change
Assist customers, both by appointment and walk-ins, while using suggestive sales techniques and handling complaints timely and accurately
Continually improve sales skills and product knowledge to promote a professional image in the field
Maintain and develop relationships with suppliers, address and resolve customer complaints