Showroom Sales Specialist
About The Position
Mill Creek Lumber & Supply Company, a trusted leader in the building materials industry since 1934, proudly serves homeowners, builders, contractors, architects, and designers with high-quality products and exceptional service. Our showroom features a wide selection of building materials and finish products that help customers bring their projects to life, from remodels and custom homes to light commercial work. At Mill Creek, our team-driven culture, deep industry expertise, and commitment to customer success set us apart. We are seeking a motivated, customer-focused Showroom Sales Specialist to deliver an outstanding showroom experience while supporting the continued growth of our company. The Showroom Sales Specialist is responsible for assisting customers in the showroom by identifying project needs, recommending appropriate products, and providing accurate quotes and order support. This role serves as a key point of contact for customers throughout the sales process, ensuring a professional, efficient, and positive experience from initial consultation through order completion.
Requirements
- 2+ years of sales or customer service experience, preferably in building materials, lumber, or home improvement
- Strong communication, interpersonal, and organizational skills
- Ability to manage multiple projects and prioritize tasks effectively
- Basic computer skills, including quoting and order entry systems
Nice To Haves
- Experience working with contractors, builders, architects, or designers
- Knowledge of construction materials, residential building processes, or finish products
- Previous showroom or specialty retail sales experience
- Customer-focused with a consultative sales approach
- Detail-oriented with strong follow-through
- Team-oriented with a positive, professional attitude
- Self-motivated and dependable
- Comfortable working in a showroom environment
Responsibilities
- Greet and assist showroom customers in a professional and welcoming manner
- Identify customer needs and recommend appropriate products and solutions
- Build and maintain strong relationships with homeowners, contractors, builders, and design professionals
- Follow up on quotes, leads, and open orders to drive sales and customer satisfaction
- Develop and maintain working knowledge of building materials, finish products, and vendor offerings
- Clearly explain product features, benefits, lead times, and installation considerations
- Stay current on product updates, new offerings, and industry trends
- Prepare accurate quotes, take-offs, and special orders
- Verify measurements, pricing, specifications, and lead times prior to order placement
- Enter and manage orders within internal systems
- Coordinate with internal teams and vendors to ensure timely delivery
- Maintain a clean, organized, and visually appealing showroom
- Assist with merchandising, displays, and sample organization
- Represent the Mill Creek brand with professionalism and attention to detail
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
