Luxury Showroom Sales Associate

Sub-Zero Group, Inc.•Houston, TX

1d•Onsite

About The Position

Sub-Zero Group, a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Houston Showroom. This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

Responsibilities

Executing the appointment setting process for the showroom including the pre-visit interview
Providing an exceptional, engaging and value-added showroom consultation for customers, whether it be a planned visit or walk-in
Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
Maintaining a beautiful and comfortable work environment, for both your team and guests
Executing a seamless retail handoff and positive customer experience between showroom visit and product installation
Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
Supporting promotional showroom activity/events and overall operations
Maintaining positive long-term customer relationships; follow up with clients encouraging additional referral leads and repeat business
Maintaining a beautiful and comfortable work environment, for both your team and guests
Participating in on-going product knowledge and training
Being an organized, efficient and a conscience team member
Able to work M-F and rotating Saturdays