Showroom Assistant/Front Desk Receptionist
About The Position
Rocktops is a state-of-the-art granite & stone fabrication facility located in Olathe, KS servicing the production and installation of high-quality countertop surfaces for our clients. Rocktops has an immediate opening for a Full Time Showroom Assistant/Front Desk Receptionist to join our team. The Front Desk Receptionist is a customer’s first impression. Therefore, the ideal candidate should welcome all guests and staff with a pleasant, cheerful attitude and possess the high ideals set forth in our company’s CORE VALUES: Problem Solving, Work Ethic, and Positivity. WHY YOU SHOULD JOIN US: 50% Premium Paid Health Insurance Premiums (Employee) 100% Paid Short Term Disability 401(k) and Employer Match Paid Vacation and Holidays Opportunities for promotion WHY YOU SHOULD JOIN US: Monday through Thursday 9am - 5pm; Fridays 9am - 3pm; occasional Saturdays 9am - 1pm.
Requirements
- Must have a professional demeanor when communicating verbally or in writing
- Math skills in applying formulas to calculate units of measurement and basic arithmetic
- Basic knowledge of how to read layouts or design drawings is a plus; training will be provided
- Working knowledge of PC/Windows and commonly used business tools such as Excel, Google Docs
- Ability to resolve and research problems positively and efficiently
- Minimum of 1-year working in a professional office environment
- excellent customer service, attention to detail and consistent follow-through
Responsibilities
- Answering and transferring phone calls
- Ensuring the showroom stays a clean and professional environment
- Taking credit card payments
- Maintaining the showroom appointment/walk-in calendar via Google Sheets
- Help Project Managers enter job information and drawings for quoting purposes
- Provide backup support to our sales team when necessary
- Participate and contribute feedback via L10 meetings
- Ensure Rocktops policies and procedures are consistently maintained
- Meets core values of Rocktops
- providing excellent customer service to all Rocktops customers, both internal and external
- helping homeowners through professional greetings both in-person and over-the-phone
- help cover showroom appointments when there's a customer wait
- help maintain showroom cleanliness and professional presentation
- organize samples and product literature
- assist with networking events hosted by Rocktops
Benefits
- 50% Premium Paid Health Insurance Premiums (Employee)
- 100% Paid Short Term Disability
- 401(k) and Employer Match
- Paid Vacation and Holidays
- Opportunities for promotion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
