P/T Shop Sales Specialist – Barnes Museum Gift Shop

The Barnes Foundation•Philadelphia, PA

34d•Onsite

About The Position

The Barnes Shop Sales Specialist is responsible for delivering consistent and superior customer service in the Barnes Shop. To sell products that support the educational and revenue goals of the Barnes Shop.

Requirements

Demonstrated sales and customer service success in retail environment
A true passion for working with the public
Cash handling experience
Able to operate a computerized point-of-sale system with accuracy and reliability
Strong verbal, telephone, and general communication skills
Ability to work independently as well as on a team
Reliable, high level of personal integrity
Ability to understand and apply a significant amount of detailed information
Demonstrated ability to multi-task
Flexible schedule with the ability to work weekends, some evenings and some holidays, as needed
High School graduate, or hold equivalent degree; some college experience preferred
Criminal Background-National

Nice To Haves

Background or knowledge in history, fine art a plus
Bi-lingual or non-English language skills a plus

Responsibilities

Greets Customers, answers visitor questions about the store and its merchandise, including on product origins, makers, and connections to the Barnes collection.
Provides a helpful, welcoming and informative environment for visitors to the Foundation. Answers general visitor questions about the Barnes Foundation, its collections, its history, visitor resources, etc.
Operates Point of Sale system, including transacting sales (cash, check and credit card payments), counts money, provides change and receipts, and balances drawers.
Identifies and capitalizes on opportunities to sell memberships to visitors and upsell existing members to higher levels of engagement.
Follows Shop procedures for opening/closing tasks.
Works with Supervisors to maintain the selling floor in a fully stocked and visually presentable condition.
Delivers consistent levels of customer service that treat visitors with respect and reflect favorably on the Foundation and the Shop.
Provides feedback on daily operations to supervisors at the end of each shift.
Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.
Adheres to Foundation policies, including those regarding attendance, punctuality and dress code.
Performs other duties as required by supervisor.