Shipping & Receiving Supervisor
About The Position
Division Summary ITW Residential Mechanical Fastening offers a broad range of professional grade tools and fasteners for numerous construction applications. Our products include structural wood fasteners (GRK Fasteners™), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Backer-On Rock-On ®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®). ITW Residential Mechanical Fastening excels in meeting the growing demands from Pro end-users for high-quality home improvement and construction fastening products. Our products are trusted by industry professionals and each brand is the market leader in its respective category in terms of quality, performance and ease of use. Position Summary The Shipping & Receiving Supervisor is responsible for leading all inbound receiving operations at the Bartlett, IL Packaging facility while demonstrating and reinforcing ITW Leadership Competencies. This role owns the safety, quality, inventory accuracy, and productivity of receiving, put-away, and replenishment processes. The Receiving Supervisor leads and develops a high-performing team, drives continuous improvement, and partners cross-functionally to support operational excellence. In the event that the Production Supervisor is out of the office, this position will act as a backup performing the following duties: first line of contact for the operators, ensuring safety protocols are followed by all, and assigning the jobs for the day.
Requirements
- High School Diploma or equivalent required; Associate’s degree or higher preferred.
- 3–5 years of warehouse or distribution experience
- Demonstrated experience leading teams in an empowered, performance-driven environment.
- Strong organizational, analytical, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Knowledge of inventory management, FIFO, and cycle counting procedures.
- Forklift operation experience required; certification in Reach Truck, Sit-Down, and Scissor Lift preferred (or willingness to be trained).
- Ability to become a certified forklift safety trainer.
- Proficiency in Microsoft Office Suite; Navision or ERP experience preferred.
- Ability to perform basic to advanced math functions related to inventory and materials management.
Responsibilities
- Understand inbound material flow and downstream customer impact to ensure uninterrupted packaging and shipping operations.
- Establish and manage min/max inventory levels and FIFO discipline to balance service, cost, and inventory investment.
- Support purchasing decisions for packaging supplies not maintained in the system, aligning demand with business needs.
- Collaborate cross-functionally (Packaging, Shipping, Purchasing, Supply Chain, and outside service providers) to resolve material shortages, receipt discrepancies, and inbound constraints.
- Maintain high standards of accuracy and responsiveness to support ITW’s commitment to quality and reliability.
- Lead, coach, and develop the receiving and material handling team to build capability, engagement, and accountability, assigning daily work and resources to meet safety, quality, delivery, and productivity objectives.
- Model ITW leadership behaviors and foster a culture of respect, inclusion, and continuous development.
- Track, analyze, and report key metrics related to safety, inventory accuracy, productivity, and truck volume.
- Ensure accurate system transactions and physical inventory integrity through audits and cycle counts.
- Support and help manage the facility safety program, audits, and corrective actions.
- Conduct forklift safety training and ensure all operators are properly certified.
- Ensure compliance with quality standards, import receipt requirements, and material handling best practices.
Benefits
- We believe our people are our greatest asset. That’s why we invest in creating an environment where you can thrive—both personally and professionally.
- For more details, visit our Benefits page .
- In addition, our benefits include paid vacation, sick, holiday, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
