Shipping & Receiving Manager

Qual Pac 1400•Grand Prairie, TX

41d•$65,000 - $70,000

About The Position

Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer’s needs are our number one priority. If you are looking for a career where you make a difference with over 1,000 team players, please read on. Shipping & Receiving Manager The Shipping & Receiving Manager is responsible for overseeing all aspects of the Shipping and Receiving (S&R) department and the overall performance of the team. This role involves planning and executing strategies to meet departmental goals, coaching and managing associates to high performance standards, and recognizing both individual and team achievements. The Shipping & Receiving Manager works closely with facility leadership and cross-functional teams to support operational excellence and overall facility success. Pay: $65,000-$70,000

Requirements

General Excellent attention to detail.
Ability to work with minimal supervision.
Strong teamwork and collaboration skills.
Professional business etiquette when interacting with customers, vendors, and internal partners.
Effective time management and multitasking abilities.
Willingness to work additional hours as business needs require.
Authorized to work in the United States.
Must be at least 18 years of age.
Minimum of 2 years of customer service experience.
Minimum of 2 years of WMS and/or ERP system experience.
Knowledge of general office equipment.
High school diploma or GED required.
Proficient in PC-based software within a Windows environment.
Basic typing and 10-key calculator skills.
Basic knowledge of internet usage.
Strong written and verbal communication skills.
Ability to solve problems independently.
Ability to make timely, accurate decisions.

Nice To Haves

Bilingual (Spanish) preferred but not required.
Some college coursework preferred.
Train-the-Trainer Forklift Certification (preferred or required based on facility needs).

Responsibilities

Reports to the Plant Manager
Maintains overall responsibility and accountability for all Shipping and Receiving department functions.
Implements and enforces all company policies, procedures, and rules as outlined in the Employee Handbook.
Monitors department performance against established goals and metrics.
Actively participates in daily staff meetings.
Ensures compliance with all safety rules and procedures.
Conducts accident and incident investigations as required.
Adheres to Good Manufacturing Practices (GMPs) and Food Defense Plan requirements.
Participates in internal audits and inspection walks.
Completes assigned corrective actions per Corrective Action Plans.
Demonstrates proficiency in Lean Manufacturing tools, including 5 Whys, brainstorming, fishbone diagrams, graphs, and root cause analysis.
Trains Shipping and Receiving personnel on policies, procedures, and systems.
Serves as the primary liaison with customers’ logistics departments and assigned carriers.
Manages inventory of loose pack, materials, and finished goods, including physical inventory counts and inventory consolidation.
Oversees department discipline and adherence to procedures using the Warehouse Management System (WMS).
Works closely with Production and Supply Chain leadership to ensure production and shipping needs are met.
Ensures forklifts and material handling equipment are maintained in safe and good working condition.
Manages interdepartmental transportation of materials.
Oversees shipping of goods related to donations, rejects, and returns.
Conducts performance reviews and sets goals for Shipping and Receiving employees.
Provides counseling and disciplinary action as necessary in accordance with company policy.
Manages multiple shifts of trained forklift and warehouse personnel.