Shipping/Receiving Clerk

Lithia & Driveway•Honolulu, HI

12d•$16 - $20•Onsite

About The Position

This role supports our Parts Advisors and Parts Drivers. Forklift experience preferred but not required. CDK experience a plus. Responsibilities: The Shipping & Receiving Clerk is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual maintains accurate parts inventory and assists the Parts department with routine audits, parts organization and tracking. The Shipping & Receiving clerk ships, delivers, and receives parts orders. Establish and maintain good working relationship with Wholesale and retail customers Assist all customers promptly and professionally including retail and service. Communication must be clear and concise. Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins. Maintain a delivery board with departure times and destinations. Maintain a detailed delivery log when handling returns and funds. Assist in Physical Parts Inventory annually. Deliver parts to technicians or part recipient; pull orders for counter persons when necessary. Maintain clean and organized work area; all materials stored below the counter area. Immediately notify parts manager of damaged parts or shortages. Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards. Complete all applicable Lithia and manufacturer training required for certification Sweep floors and empty trash containers daily, and maintain a clean parts department Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road. Other duties as assigned

Requirements

A team player who is focused on providing exemplary customer service
Ability to multi-task in a fast paced work environment
Strong organizational skills and detail oriented
Working knowledge of computers
High School graduate or equivalent, 18 years or older required
We are a drug free workplace
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Automotive dealership service experience is a plus
Forklift experience preferred but not required.
CDK experience a plus.

Responsibilities

Providing excellent customer service
Maintaining accurate parts inventory
Assisting the Parts department with routine audits, parts organization and tracking
Shipping, delivering, and receiving parts orders
Establishing and maintaining good working relationship with Wholesale and retail customers
Assisting all customers promptly and professionally including retail and service
Maintaining parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins
Maintaining a delivery board with departure times and destinations
Maintaining a detailed delivery log when handling returns and funds
Assisting in Physical Parts Inventory annually
Delivering parts to technicians or part recipient; pull orders for counter persons when necessary
Maintaining clean and organized work area; all materials stored below the counter area
Immediately notifying parts manager of damaged parts or shortages
Answering telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards
Completing all applicable Lithia and manufacturer training required for certification
Sweeping floors and empty trash containers daily, and maintain a clean parts department
Maintaining clean delivery vehicle
Driving cautiously and safely staying within the laws of the road
Other duties as assigned