Shipping Coordinator/Customer Service Representative

Vida Shoes International • New York, NY

7d • $55,000 - $65,000 • Onsite

About The Position

Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year. We are currently seeking a highly skilled and highly motivated individual to join our shipping team.

Requirements

• 1-3 Years of Customer Service experince
• Computer skills with proficiency in Excel
• Ability to work autonomously and in a team
• Attention to detail and follow-up skills

Nice To Haves

• Knowledge of EDI a plus
• Knowledge of complex ERP system a plus
• Experience managing client accounts
• Understanding of compliance of routing and shipping rules is a plus

Responsibilities

• Process customer orders and facilitate through our third-party logistics company
• Act as team lead to mentor junior Shipping Coordinators; resolve issues
• Timely and accurate shipment of customer orders
• Maintain compliance with routing and all rules of shipping to retailers including:
• Department stores
• Discounters
• Independents/Specialty
• Boutiques
• Drop ship/Direct Consumer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees