Shift Manager - Beverage

Seminole Gaming • Coconut Creek, FL

1d • Onsite

About The Position

OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. This position is responsible for serving as the managerial presence for the Beverage Dept. in managing all aspects of Beverage Service & Operations during assigned shift. The position will supervise the assistant managers and supervisors in their respective roles in observing team members for safe alcohol service, protection of assets and holding team members accountable for maintaining a high level of performance including the delivery of memorable sincere service.

Requirements

• High School diploma, GED, or equivalent required
• Minimum of 3 years of food or beverage management experience required, or an equivalent combination of education and experience
• Proficient knowledge of Microsoft Office, Excel, and Word is required
• Must be familiar with and demonstrate a commitment to ensuring responsible alcohol service for all casino guests through policies, procedures, communications, and on-going training to all team members
• Strong acumen in managing beverage assets from inventory control, pour analysis, and pricing/purchasing specifications
• Team-oriented and must enjoy working with and assisting people
• Able to exercise judgment on an independent basis
• Must be articulate and possess a professional appearance and demeanor, as well as ensuring appearance standards are maintained for all members of Management and hourly team members.
• Punctuality and meeting of deadlines is critical

Nice To Haves

• Associates or Bachelor’s Degree in related discipline preferred
• Familiarity with Stratton Warren purchasing system and POS procedures on Info-genesis platform preferred
• Experience in high-volume beverage operations preferred
• Experience in casino and/or hotel environment preferred

Responsibilities

• Oversees interviewing, hiring, training, floor service, and operational responsibilities for the Beverage Department
• Focuses on bar operations and infrastructure of the Beverage Department
• Drives Team Member satisfaction with ongoing training and development
• Other assignments as directed
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures
• Acts immediately on all guest opportunities to ensure proper action has been taken.
• Proficient in the budgetary process in regard to analyzing data to forecast future fiscal results.
• Develop beverage menus and programming to remain relevant with industry trends and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees