Shift Leader - Chick-fil-A

Chick-fil-A • Holland, MI

37d • $21

About The Position

Hiring Immediately! Who We Are We strive for excellence and aim to create a remarkable experience for our guests and our team. Our vision is to be Holland's most caring company. Chick-fil-A Holland offers a leadership development program focused on personal growth, allowing top leaders to influence and help manage a multimillion-dollar business. We have been recognized for sales growth, profitability, and guest experience by maintaining high standards, recruiting high-performing leaders, and driving innovation. Position Type: Full-Time, 38-45 hours per week

Requirements

• Proven leadership experience
• Ability to lead in fast-paced environments
• Basic computer competency
• Availability to work Saturdays (up to 6 absences allowed per year)
• Limited time off allowed (6 Saturdays and 12 total days per year)
• Availability during key holiday periods (Black Friday Week and December)

Nice To Haves

• Previous experience at quick-service brands such as Taco Bell, Arby's, Panera Bread, Culver's, McDonald's, and others is encouraged

Responsibilities

• Oversee daily shift operations for front or back of house
• Communicate performance updates and policy issues to leadership
• Ensure proper staffing and operational flow each day
• Coach, motivate, and develop team members
• Maintain a respectful and positive work environment
• Support leadership with hospitality and service initiatives
• Understand all key roles in both front and back of house
• Meet physical demands of the job, including standing for up to 9 hours and lifting up to 40 lbs
• Perform additional duties as assigned
• Deliver excellent customer service
• Lead by example with integrity and accountability
• Work efficiently in a fast-paced setting
• Be adaptable, dependable, and team-oriented
• Maintain a positive attitude and strong work ethic
• Communicate effectively across all levels
• Support Operators and Directors in achieving daily goals
• Drive productivity, manage labor, and ensure all shift tasks are completed
• Execute operational excellence during each shift
• Promote a positive restaurant atmosphere
• Hold team members accountable to company standards
• Develop and train team members for future leadership roles
• Commit to a minimum one-year term with Chick-fil-A
• Maintain full availability (minimum 40 hours per week)
• Complete daily food safety procedures each shift

Benefits

• Sundays off
• Opportunities for personal and professional growth
• Career advancement
• Tuition scholarship up to $2,500 per year
• College tuition reimbursement available upon request
• Medical insurance
• Retirement match
• Paid vacation and sick PTO
• Discounted meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees