Acts as a front-line extension of the Shop Manager's authority in supervising technicians enganed in the repair and maintenance of equipment.ROLE AND RESPONSIBILITIES Directly carries out supervisory responsibilities to effectively manage personnel to include training, planning, assigning work, appraising performance, addressing complaints and resolving problems. Ensures that all company and industry regulated policies, procedures and practices are followed. Organizes equipment, shop personnel, and work load to meet work requirements. Initiates and dispatches repair orders, schedules warranty work and conducts lot checks as needed. Assists drivers with repair write ups as needed. Ensures regular maintenance and cleanliness of premises and that tasks are completed efficiently, effectively and safely. Responsible for the warranty part and core return processed. Receives/carries out instructions and maintains regular and predictable attendance. Performs other duties as assigned
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees