Shelter Supervisor - SoDo

The Salvation Army Southern California•Seattle, WA

8d•$28•Onsite

About The Position

The Shelter Supervisor is responsible for all supervisory responsibilities associated to front desk operations to include shift scheduling, timecards, and payroll preparation, reporting sick and vacation, ensuring staff trainings as assigned, ensures Standard Operating Procedures are followed, coordinates shift adjustments as needed in coordination with the Shelter Programs Director. This position is under direct supervision of the Shelter Program Manager and cooperates with the Program Director and King County Shelter Director. This position receives daily supervision, with direct consultation available on complex matters. This position provides administrative support to the Department in addition to leading and assisting with the training and ongoing support of staff assigned.

Requirements

HS Diploma or GED
Minimum of 1-year experience in public contact/customer service
1 year of relatable supervisory experience
Demonstrates skilled training in basic Trauma-Informed Care, Mental Health First Aide, and conflict resolution.
Four months successful experience as a Salvation Army Shelter Monitor (or related experience).
Washington State Driver's License required

Responsibilities

Under direct supervision and coordination with the Shelter Programs Director, duties will include responsibility for direct supervision of the Off-Site Shelter Programs staff operational administration.
Demonstrates working knowledge of emergency resources.
Assists with the monitoring, evaluation, and facilitation of changes in operational and administrative programs to ensure compliance with policy, contractual and regulatory requirements.
Assists as needed in hiring assuring adequate coverage of permanent, temporary, and on-call shelter staff.
Provide direct supervision and training for staff assigned
Attends and participates in all staff meetings.
Conduct regular shelter program staff meetings as needed.
Ability to conduct and oversee direct client services
Provide policy and procedure guidance to subordinate staff
Provide supportive care to residents experiencing personal crisis

Benefits

paid holidays
vacation time
sick time
medical, vision, and dental insurance
Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.
Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.
Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.
Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.
Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.
Paid Vacation: Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, accruing from day one, for exempt positions. Accrued vacation is eligible for use after six months’ service time.
Paid Holidays: 13 designated holidays + 1 floating holiday per year