Shelter Services Advocate N

Child & Family Service•Honolulu, HI

42d

About The Position

Under the supervision of the Program Supervisor I, the Shelter Services Advocate is responsible for promoting an environment that provides participants a sense of empowerment, improves their well-being, and increases their ability to live safely and independently. The Shelter Services Advocate is primarily responsible for ensuring that participants’ basic needs are met, i.e., they have food, clothing and shelter, and that they are safe and supported while in the shelter program. Provides Trauma-Informed engagement and services to all participants, where the focus is on building healthy relationships and utilizing the healthy relationships to empower participants and help them to heal from their trauma. Weekends and night shifts needed for this position.

Requirements

High school, plus additional courses or specialized training at business or community college, or other formal training facility or program.
Requires ability to understand and carry out assigned duties effectively.
Knowledge needed such as stenography, office routines, elementary accounting procedures; operation of equipment such as bookkeeping and billing machines, tabulating equipment, transcription machines.
Over one year, up to and including two years.
Minimum a high school diploma or equivalent and one (1) year of work experience in the domestic violence field or with a related target group and children.
Experience in working with adults and children who have been exposed to domestic violence, or related group required.
Staff who do not meet the experience requirement must have at least six (6) months of work experience in the domestic violence field or with a related target group and complete the following prior to independently providing direct services: 1. Initial training 2. 80 hours of shadowing a qualified staff member in the same position 3. 40 hours of being shadowed by a qualified staff member in the same position Enhanced six (6) months training and close supervision plan submitted to DHS/SSD Designee within the first week of the employment.
Knowledge of domestic violence dynamics and trauma-informed care highly desired.
Ability to engage, empower, and communicate effectively, respectfully, and empathetically with survivors from a wide range of backgrounds, cultures, and perspectives.
Able to work evenings, overnight and weekends.
Must be able to work independently and with minimal supervision.
On some shifts, the shelter services advocate is the only staff member on duty.
This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
Continued employment in this position is contingent on successful completion of First Aid classes.
Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide participant services. Normal courtesy, tact and discretion required.

Nice To Haves

Two (2) years of work experience is preferred.
Knowledge of domestic violence dynamics and trauma-informed care highly desired.

Responsibilities

Promoting an environment that provides participants a sense of empowerment
Improving participants’ well-being
Increasing participants' ability to live safely and independently
Ensuring that participants’ basic needs are met, i.e., they have food, clothing and shelter
Ensuring that participants are safe and supported while in the shelter program
Providing Trauma-Informed engagement and services to all participants
Building healthy relationships and utilizing the healthy relationships to empower participants and help them to heal from their trauma