Shelter Advocate - Staff Trainer

Agate Housing and Services • Minneapolis, MN

3d

About The Position

Supplemental Role: Staff Trainer and Operations Support
In addition to core advocate responsibilities, this position includes serving as a Staff Trainer to support the onboarding and continued competency of team members. The trainer will play a key role in ensuring that all staff understand and consistently follow shelter procedures and daily operational expectations.

Requirements

• Strong knowledge of organizational procedures and daily operations.
• Effective communication and presentation skills.
• Ability to train, mentor, and support individuals with varying levels of experience.
• Strong organizational skills and attention to detail.
• Commitment to continuous improvement and staff development.

Responsibilities

• Facilitate onboarding and training for new staff, providing clear instruction on policies, procedures, and day-to-day operations of the shelter
• Conduct ongoing training and refresher sessions for current staff to reinforce best practices, address knowledge gaps, and ensure compliance with updated procedures.
• Support the development and maintenance of training materials and guides to support staff learning and performance.
• Monitor staff adherence to established protocols and inform management when staff require additional coaching.
• Collaborate with leadership to identify training needs, recommend improvements, and implement effective training strategies.
• Serve as a resource for staff questions related to procedures, workflows, and operational expectations.
• Promote consistency, accountability, and a high standard of care in all aspects of facility operations.

Benefits

• 6.15 hours of PTO accrued each pay period, prorated for part-time (160 hours of PTO your first year)
• 11 Floating holidays per year (Prorated based on hire date)
• Medica Health Insurance has 8 options, including traditional and high-deductible options.
• Clear Value from $7-103, Park Nicollet Health Partners and Vantage Plus from $48-150, Passport plan from $170-291
• Employer-paid Dental and Life Insurance for employees
• Flex Spending and Health Savings Account
• Free Employee Assistance Program
• Retirement plan- with 1.5% employer contribution offered between 6 and 12 months of employment
• Union Membership

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed