Outside Brands Shelter Cove Marina Manager

Windsurfing Hilton Head, Inc.•Hilton Head Island, SC

About The Position

At Outside Brands, everything we do is built around connection, adventure, and exceptional experiences. We’re searching for a high-energy, people-loving Shelter Cove Marina Manager—someone who thrives on the water, leads with purpose, and is ready to guide our captain and guide teams to new heights. In this role, you’re not just managing a marina—you’re becoming the heartbeat of our on-water operations at Hilton Head’s iconic Shelter Cove. From elevating service standards to shaping guest memories on the docks, your leadership ensures every day feels like an adventure worth returning to. This is a chance to put your passion for the outdoors, hospitality, and team culture into action—and to help create the kind of guest experiences that define Outside Brands. Off-Season Opportunities: Grow Beyond the Marina When peak season winds down, your impact doesn’t. This role expands into cross-division collaboration—offering opportunities to support key initiatives in: Retail Destination Management (DMC) Special Services You’ll stay engaged year-round, broaden your skill set, and gain visibility across the organization while contributing meaningfully to the heartbeat of Outside Brands.

Requirements

High school diploma required; some college preferred.
A passion for people and the outdoors.
Strong communication and leadership ability—you inspire others naturally.
Comfort with operational systems and PC-based tools.
Ability to stand, move, and thrive in an outdoor, marine environment.
Ability to lift 55 lbs and work with marine equipment.

Nice To Haves

Experience in boating, hospitality leadership, marina operations, or outdoor recreation is a strong plus.

Responsibilities

Champion, mentor, and motivate all Captains—developing talent and setting the tone for excellence.
Lead training clinics, continuing education, and skill-up initiatives.
Maintain boats, docks, gear, and facilities to the highest standards of safety and cleanliness.
Oversee guest flow, reservations, and operational pacing to ensure maximum efficiency.
Jump in on the water when needed—leading trips and supporting your team hands-on.
Develop, maintain, and enforce marina SOPs.
Elevate the check-in experience and support sales and booking processes.
Monitor inventory, fuel logs, receipts, and compliance documentation.
Coordinate repairs, inspections, and maintenance partnerships.
Manage opening and closing procedures with precision.
Collaborate with Shelter Cove Marina partners to deliver seamless guest experiences.
Lead by example—modeling professionalism, hospitality, teamwork, and safety in every interaction.