Shelter Associate Lead

Maricopa County•Phoenix, AZ

2d•$21 - $31•Onsite

About The Position

Are you a passionate animal advocate with a desire to nurture and improve the lives of homeless animals? As one of the largest animal shelters in the nation, we need your support to make a difference! Maricopa County Animal Care & Control is seeking a motivated and diligent Senior Shelter Associate to provide daily care and support for our shelter animals. You will provide leadership and guidance to our team of Shelter Associates while advocating for the animals in our care and promoting the health, safety, and welfare of the people and animals of Maricopa County. This position requires the employee to be in the office and or customer-facing for all hours worked. Don’t miss out on this opportunity to support our shelter and your community! Apply today!

Requirements

Two years of working or volunteer experience with domestic animals in an animal welfare organization, veterinary facility, humane society, or similar animal care facility
One year of in-person customer service work experience
High school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
Candidates must be flexible and able to work all shifts, including starting as early as 6 am and finishing as late as 7 pm, working weekends and holidays.
Shelter Associates are assigned to any shift, with any combination of days off, as determined by the Department's needs.
Must be able to lift up to 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly
May be required to travel between worksites and report to different shelter locations, as needed

Nice To Haves

Experience working in an animal shelter
Experience with humane euthanasia and/or Humane Euthanasia Certification
Bilingual skills in English/Spanish

Responsibilities

Oversee, direct, guide, and coach Shelter Associates in the performance of their duties and ensure daily tasks are completed efficiently and accurately
Trains and mentors staff on Department standards, procedures, and safety practices. Make recommendations to ensure an efficient training experience, along with the developmental needs of staff
Assist with the movement of animals and participate in stress and disease reduction efforts through purposeful and compassionate low-stress handling and placement of animals
Conduct daily shelter welfare rounds, create and maintain necessary animal records, perform data entry, and record and address concerns following standard protocols
Perform animal care and related duties such as feeding, cleaning, exercising, and monitoring the behavior and health of animals in our care
Ensure all shelter animals are properly housed and cared for within the guidelines of the Five Domains of Animal Welfare, and that positive reinforcement training and Fear Free methods are utilized
Provide quality customer service and cultivate positive relations with clients, volunteers, and staff while actively promoting our mission, services, programs, and events
Assist with shelter adoption meet and greets and animal enrichment as needed
Involved in and may perform humane euthanasia of animals when required, in accordance with departmental policies, procedures, and established protocols

Benefits

Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center
Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1

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