Shelter Advocate 11pm-7am
About The Position
Job Purpose: Provide trauma-informed services and support to individuals who are experiencing domestic violence, sexual violence and/or homelessness. Primary Duties and Responsibilities: Provide all services in accordance with a woman-defined, empowerment model. Answer crisis hotline calls and assists callers by providing safety planning, crisis intervention, education, and information/referral. Triage requests for shelter services and complete Lethality Assessment, as appropriate. Provide crisis intervention, safety planning and/or assistance with completing ex-parte applications to walk-in victims of domestic and/or sexual violence. Complete intake paperwork and orientation for new shelter residents. Provide services and support to shelter residents throughout their stay. Provide assistance with needs/issues related to group living. Assist with conflict resolution and mediate disagreements, as appropriate. Maintain safety and security of residents and shelter facility. Prompt compliance with shelter guidelines and take corrective action as needed. Assist with packing vacated residents rooms, cleaning, preparing/serving residents meals and similar tasks necessary for the operation of shelter. Document all services provided and enter information into database withing 3 days of service provision. Maintain statistics and complete reports as assigned. Complete filing Attend staff meetings and trainings as required and/or assigned. Commitment to the YWCA mission of Eliminating Racism and Empowering Women. • Other related duties as assigned.
Requirements
- Bachelor’s degree in human services field or equivalent education and/or experience preferred.
- Experience working in human services field preferred.
- Knowledge of domestic & sexual violence dynamics preferred.
- Intermediate computer skills required.
- Excellent interpersonal and communication skills.
- Ability to maintain confidentiality.
- Ability to relate well to diverse populations.
- Ability to work independently and as a team.
- Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.
Responsibilities
- Provide all services in accordance with a woman-defined, empowerment model.
- Answer crisis hotline calls and assists callers by providing safety planning, crisis intervention, education, and information/referral.
- Triage requests for shelter services and complete Lethality Assessment, as appropriate.
- Provide crisis intervention, safety planning and/or assistance with completing ex-parte applications to walk-in victims of domestic and/or sexual violence.
- Complete intake paperwork and orientation for new shelter residents.
- Provide services and support to shelter residents throughout their stay.
- Provide assistance with needs/issues related to group living.
- Assist with conflict resolution and mediate disagreements, as appropriate.
- Maintain safety and security of residents and shelter facility.
- Prompt compliance with shelter guidelines and take corrective action as needed.
- Assist with packing vacated residents rooms, cleaning, preparing/serving residents meals and similar tasks necessary for the operation of shelter.
- Document all services provided and enter information into database withing 3 days of service provision.
- Maintain statistics and complete reports as assigned.
- Complete filing
- Attend staff meetings and trainings as required and/or assigned.
- Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
- Other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
