Shelter Advocate 3pm-11pm (Fri.-Mon.)

YWCA of St. Joseph • Saint Joseph, MO

1d • $15 - $16

About The Position

Job Purpose:
Provide trauma-informed services and support to individuals who are experiencing domestic violence, sexual violence and/or homelessness.

Requirements

• Bachelor’s degree in human services field or equivalent education and/or experience preferred.
• Experience working in human services field preferred.
• Knowledge of domestic & sexual violence dynamics preferred.
• Intermediate computer skills required.
• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality.
• Ability to relate well to diverse populations.
• Ability to work independently and as a team.
• Must be able to pass State Child Abuse/Neglect screening & Criminal Background Check.

Responsibilities

• Provide all services in accordance with a woman-defined, empowerment model.
• Answer crisis hotline calls and assists callers by providing safety planning, crisis intervention, education, and information/referral.
• Triage requests for shelter services and complete Lethality Assessment, as appropriate.
• Provide crisis intervention, safety planning and/or assistance with completing ex-parte applications to walk-in victims of domestic and/or sexual violence.
• Complete intake paperwork and orientation for new shelter residents.
• Provide services and support to shelter residents throughout their stay.
• Provide assistance with needs/issues related to group living.
• Assist with conflict resolution and mediate disagreements, as appropriate.
• Maintain safety and security of residents and shelter facility.
• Prompt compliance with shelter guidelines and take corrective action as needed.
• Assist with packing vacated residents rooms, cleaning, preparing/serving residents meals and similar tasks necessary for the operation of shelter.
• Document all services provided and enter information into database withing 3 days of service provision.
• Maintain statistics and complete reports as assigned.
• Complete filing
• Attend staff meetings and trainings as required and/or assigned.
• Commitment to the YWCA mission of Eliminating Racism and Empowering Women.
• Other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level