SharePoint Developer and Support Specialist

Na Ali'i Consulting & Sales, LLC.•San Antonio, TX

About The Position

Nakupuna Companies is seeking a highly skilled SharePoint Developer and Support Specialist - Tier 2 to provide advanced support and development capabilities across SharePoint Online (SPO) and SharePoint Subscription Edition (SE) environments. This role blends hands-on troubleshooting with development expertise, helping to resolve complex issues, build custom solutions, and maintain system health. The ideal candidate will have a strong background in SharePoint Online, Power Platform, and Dataverse, along with user support experience. They should be skilled in automation, solution customization, and driving operational excellence across collaborative environments.

Requirements

Bachelor degree in an IT related field preferred
3+ years of hands-on experience supporting and developing in both SharePoint Online and SharePoint on-premises environments (preferably SharePoint SE)
Experience migrating or co-managing hybrid SharePoint environments
Demonstrated experience with troubleshooting permissions, site structures, and workflow issues
COMTIA Security + Preferred - Must be able to obtain and maintain the certification within 6 months of employment
Proficient in SPFx (SharePoint Framework), PowerShell scripting, PnP PowerShell, JavaScript, and HTML/CSS
Experience with Power Platform tools: Power Automate, Power Apps, and Power BI
Familiarity with SharePoint Designer and InfoPath (for legacy support)
Experience configuring and managing SharePoint SE service applications, central admin, ULS/event logs, and SQL Server dependencies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical audiences
Proactive and detail-oriented, with a collaborative mindset
Experience with ITSM tools like ServiceNow or Jira
Understanding of governance, security, and compliance within Microsoft 365
Ability to manage multiple tickets and development tasks in a dynamic environment
This position requires the ability to obtain a Public Trust clearance. Must be a U.S. Citizen.
Ability to perform repetitive motions with the hands, wrists, and fingers
Ability to engage in and follow audible communications in emergency situations
Ability to sit for prolonged periods at a desk and working on a computer

Responsibilities

Issue Resolution: Investigate and resolve Tier 2 technical issues related to SharePoint architecture, custom solutions, site collections, permissions, lists/libraries, and Power Platform integrations
Development & Customization: Build, debug, and enhance SharePoint solutions using SPFx, PowerShell, PnP, JavaScript/TypeScript, and Power Platform (Power Automate, Power Apps) Support branding, site templates, and user experience enhancements
Workflow Automation: Support and maintain Power Automate workflows and legacy SharePoint Designer workflows
Integration Support: Assist with integrations between SharePoint and other Microsoft 365 services (e.g., Teams, OneDrive, Outlook), as well as third-party or line-of-business applications
Monitoring & Optimization: Proactively monitor site and system performance, recommend optimizations, and ensure platform stability and compliance with organizational standards
User Support & Enablement: Provide guidance to site owners, content managers, and end-users on best practices, governance policies, and feature usage
Documentation: Maintain internal documentation, technical guides, scripts, and SOPs to support knowledge transfer and consistent service delivery
Collaboration: Partner with system administrators, architects, security teams, and Microsoft support to resolve high-impact issues or deliver enhancements
Incident Management: Track and manage issues using ITSM tools like ServiceNow, ensuring timely communication and resolution

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