Shared Services Analyst (1st shift)

CJ LogisticsBethlehem, PA
$60 - $75Onsite

About The Position

Are you ready to align customer expectations with operational excellence? We’re on the lookout for a skilled and motivated Shared Services Analyst to join our team in Bethlehem, PA. As a Shared Services Analyst, you are responsible for supporting operational performance through analytics, reporting, and process optimization. You will serve as a "super user" of shared services platforms, ensuring data integrity and providing actionable insights for decision-making. Every day you’ll make a tangible impact on the supply chain, helping us deliver excellence across the globe!

Requirements

  • 2+ years of experience in warehouse operations or a logistics analyst role.
  • Bachelor's Degree in Business, Supply Chain, Logistics, Engineering, or a related field (or equivalent experience).
  • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access).
  • Proven ability to analyze data and provide actionable recommendations.
  • Experience working in a centralized environment supporting multiple sites.
  • Strong verbal and written communication skills.

Nice To Haves

  • SQL experience
  • 3PL background
  • Lean/Six Sigma certification

Responsibilities

  • Identify opportunities to improve service for consignee and customer locations and implement solutions.
  • Provide timely reporting on carrier performance, consignee performance, and volume impacts using standard tools.
  • Act as a subject matter expert for shared services platforms and respond to customer info requests.
  • Use business intelligence to optimize inventory management and align physical, WMS, and customer systems.
  • Research overages, shortages, and damages (OS&D) to recommend corrective actions.
  • Produce operational health analyses and scorecard data for Logistics Centers to provide insights to leadership.
  • Ensure compliance with Quality Management Systems, including product traceability and mock track and trace events.
  • Partner with warehouse and customer locations to support volume planning and invoicing.

Benefits

  • Competitive compensation package.
  • Rapid Paid! (Ability to get hours worked paid out before payday).
  • Full health insurance (medical, dental, and vision), 401(k), Life insurance, tuition assistance, PTO, and MORE!.
  • Growing company with a performance record that continues to climb!.
  • Open-door work environment with a High Performance culture and growth mindset.
  • Opportunities for advancement!.
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