Shared People Services Specialist

Elara Caring • Mount Vernon, TX

2d • Remote

About The Position

Shared People Services Specialist (Remote) At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Shared People Services Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Shared Services Specialist with commitment and compassion. Are you one of them? If so, apply today!

Requirements

• High School Diploma/GED is required.
• 1+ year experience in Human Resources.
• Proficiency in Microsoft Office Suite

Nice To Haves

• Associate’s Degree is preferred.
• Bilingual English/Spanish highly preferred
• Experience with Workday and Service Now is preferred.
• Prior experience within home health, hospice or behavioral health environment is preferred.

Responsibilities

• Responds to employment verifications.
• Creates/maintains employee files ensuring compliance with State/Federal regulations and Elara’s document retention guidelines.
• Ensures all onboarding forms are completed, timely and filed within the Employee files.
• Manages I9 end to end process (hires and re-verification), ensuring compliance.
• Manages renewable process for licenses, motor vehicles, etc. ensuring renewals are complete prior to expiration.
• Responds to Tier 1 inquiries, providing excellent customer service to Elara’s team members.
• Conducts testing of process and technology based on defined scripts.
• Performs routine audits, data collection and updates.
• Builds/maintains Service Now Knowledge base articles/Live Agent and Chat scripts.
• Continually solicits feedback from the HR community and users to refine as needed.
• Provides support to Shared Services Projects, maintaining project artifacts.
• Performs other duties/projects as assigned.

Benefits

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees