Lead Park Attendant, Seven Falls

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

2d • $16

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.
Join The Seven Falls team for your chance to be a part of Colorado History. Seven Falls has been a staple of the Pikes Peak Region since 1883. Today it is an important part of the heritage of the Western United States and this is your chance to join the team. We are looking for a Lead Park Attendant, someone who is passionate about serving guests, committed to hospitality, can lead with integrity, authenticity and kindness and is committed to assisting with ensuring our daily operations run smooth.
As a member of the Seven Falls team, the Seasonal Seven Falls Lead Park Attendant position works together with fellow Park employees to enhance and maximize the Seven Falls Guest experience. Assists with maintaining park grounds, trails, and facilities. Works with ticket sales, driving park vehicles and conveying accurate and sufficient park information to Park guests and employees. Assists with opening and closing the Park.
Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here.

Requirements

• High school diploma or General Education Degree, preferably with one to two years related experience and/or training; equivalent combination of education and experience will be considered
• Valid U.S. Driver’s License
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 100 lbs. with assistance) with a work environment that may be indoors and outdoors at times.
• Reasonable accommodations will be made for individuals with disabilities

Responsibilities

• Has a smile with a welcoming and positive attitude that supports the philosophy of a Broadmoor owned property.
• Consistently provides a high level of service to all guests, external and internal.
• Assist park attendants with their daily duties working with ticket sales, driving park vehicles and conveying accurate and sufficient park information to Park guests and employees.
• Assists with opening and closing the Park as needed.
• Assists guests with directions, information on tickets, shuttle transportation, park attractions and guidance.
• May be asked to drive guest and employee shuttles in the park.
• Maintains Park grounds to include picking up trash, emptying trash cans, sweeping designated areas and clearing trails or roads as necessary.
• Answers phone calls when necessary.
• Operates a small utility OHV (age restrictions may apply).
• May be required to clean ALL restrooms (Park and NPEC facilities), elevators, elevator lobbies, Park offices, locker rooms and other work areas by using hands, brooms, dust pans, mops, vacuums, brushes, rags, cleaning agents or any other tool appropriate to the task.
• Assists in ensuring all departmental vehicles are fueled, clean and maintained.
• May be asked to assist with traffic flow and revenue collection during parking events.
• Cleans and keeps Parking Lot and guest shuttle waiting area clear of debris.
• Oversees emptying Parking Lot trash bins.
• Ensures that signage is maintained as necessary.
• Checks lights and reports any maintenance and or safety concerns throughout the Park and Lot.
• Reports any security issues/concerns to Park Manager and Supervisors.
• Assists during winter to ensure that snow and ice removal is conducted in guest areas.
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• All other duties assigned by Park Supervisors and Park Manager

Benefits

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees