Servo Systems Manager

BBB | Better Business Bureau•Chesterfield Township, MI

About The Position

We are seeking a hands-on, technically skilled Servo Systems Supervisor to lead the daily operations of our Servo/Valve/Electronics (SVE) team. This role is ideal for someone who thrives in a dynamic, engineering-focused environment where they can apply their technical knowledge in diagnostics and repair, mentor a team, and drive operational efficiency across products and processes. You will play a critical role in managing the team, troubleshooting servo products, providing production and customer support, and collaborating with cross-functional teams in product development, purchasing, and supply chain.

Requirements

5+ years of experience in electro-mechanical systems, servo products, or motion control, including diagnostics and repair of circuit boards.
2+ years of leadership or supervisory experience in a production, technical support, or engineering setting.
Strong technical problem-solving skills with a hands-on approach to equipment troubleshooting and testing.
Experience in inventory planning, purchasing support, and working cross-functionally with Engineering and Supply Chain.
Strong written and verbal communication skills; ability to coach and train team members.
Ability to lift and carry up to 40 lbs and work in lab or production environments with proper PPE.
Must be able to diagnosis, repair and teach others to repair and diagnosis industrial Electronics.

Responsibilities

Supervise the day-to-day activities of the Servo Valve Engineering (SVE) group, including scheduling, coaching, and performance management.
Perform hands-on diagnostics, troubleshooting, and repair of servo products and components.
Lead root cause investigations related to part shortages, quoting constraints, and performance issues, partnering with Engineering and Purchasing.
Collaborate with Product Management and Engineering on new technologies, improvements, and product support needs.
Provide technical support and training to production staff and serve as a technical escalation point for customer issues.
Interpret and define product specifications when not readily available, ensuring proper documentation and compliance.
Create and manage item numbers, BOMs, and product data within SAP Business One.
Support core purchasing and inventory planning functions in partnership with the supply chain team.
Conduct inventory analysis and evaluate excess/obsolete stock to improve inventory efficiency
Drive performance improvements across key KPIs: revenue, material cost, labor efficiency, and quality.