ServiceNow Techno-Functional Developer (onsite)
About The Position
We are seeking a ServiceNow Developer with Business Analyst skill set to support ServiceNow platform development, configuration, and client-facing requirement analysis at our client site in Foster City, California. The ideal candidate will have hands-on experience with ServiceNow IRM, HR Service Delivery, scoped applications, and integrations, along with strong analytical and communication skills. In this role, you will: • Develop, configure, and customize ServiceNow applications and modules, including: o Integrated Risk Management (IRM / GRC) o HR Service Delivery (HRSD) o Custom Scoped Applications • Design and implement ServiceNow integrations using REST/SOAP APIs, IntegrationHub, and MID Servers • Create and maintain business rules, workflows/flows, client scripts, UI policies, and ACLs • Gather, analyze, and document business, functional, and technical requirements • Translate business requirements into ServiceNow technical solutions and designs • Participate in onsite client meetings, workshops, and solution design sessions • Prepare functional specifications, technical documentation, user stories, and process flows • Support testing, deployment, upgrades, and post-production support • Collaborate with senior developers, architects, QA, and project managers • Ensure solutions comply with ServiceNow best practices, security, and governance standards Work Model At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Foster City, CA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Requirements
- 1-3 years of hands-on ServiceNow development experience
- Experience with ServiceNow IRM (GRC) and HR Service Delivery (HRSD)
- Good experience in developing custom scoped applications
- Hands-on experience with ServiceNow integrations (REST, SOAP, IntegrationHub)
- Proficiency in JavaScript and ServiceNow scripting
- Strong business analysis skills, including requirement gathering and documentation
- Familiarity with Agile/Scrum methodologies
- Excellent verbal and written communication skills
- Ability to work onsite at the client location in Foster City, CA
- Strong analytical and problem-solving skills
- ServiceNow CSA, CAD, or module-specific certifications (IRM, HRSD)
Nice To Haves
- Experience with MID Server configuration
- Knowledge of ITIL, GRC, or HR processes
- Prior client-facing or consulting experience
- Experience with Flow Designer, Performance Analytics, or Reporting
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience)
Responsibilities
- Develop, configure, and customize ServiceNow applications and modules, including: o Integrated Risk Management (IRM / GRC) o HR Service Delivery (HRSD) o Custom Scoped Applications
- Design and implement ServiceNow integrations using REST/SOAP APIs, IntegrationHub, and MID Servers
- Create and maintain business rules, workflows/flows, client scripts, UI policies, and ACLs
- Gather, analyze, and document business, functional, and technical requirements
- Translate business requirements into ServiceNow technical solutions and designs
- Participate in onsite client meetings, workshops, and solution design sessions
- Prepare functional specifications, technical documentation, user stories, and process flows
- Support testing, deployment, upgrades, and post-production support
- Collaborate with senior developers, architects, QA, and project managers
- Ensure solutions comply with ServiceNow best practices, security, and governance standards
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
