ServiceNow Product Manager – Core Platform

RTXLittleton, CO
4dRemote

About The Position

The ServiceNow Product Manager is responsible for the strategic ownership, evolution, and delivery of ServiceNow capabilities. This role blends product management discipline, hands-on business analysis, and delivery oversight to ensure solutions drive measurable business value, strong adoption, and scalable governance in a complex enterprise environment. This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors—owning the product lifecycle from demand intake through roadmap execution and post-release optimization.

Requirements

  • A University Degree or equivalent experience and minimum 10 years prior relevant experience, including 5 years of experience as a Product Manager.
  • Hands-on experience with ServiceNow
  • Strong understanding of product management practices, including roadmap planning, prioritization, and value measurement
  • Proven ability to perform business analysis, write high-quality requirements, and support delivery teams
  • Experience working in Agile or hybrid delivery models
  • Excellent stakeholder management and communication skills

Nice To Haves

  • ServiceNow certifications (CSA, CIS, or domain-specific certifications)
  • Experience in large, highly regulated, or global organizations
  • Experience with ServiceNow platform
  • Experience partnering with system integrators or managed service providers
  • Experience or certification with Agile or Scaled Agile Framework

Benefits

  • Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
  • Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
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