SERVICENOW PLATFORM DEVELOPER, FCH - ITSM

Froedtert Memorial Lutheran Hospital • Menomonee Falls, WI

38d • $38 - $65 • Remote

About The Position

Responsible for the design, development, implementation, configuration, and configuration of ServiceNow applications and platform features. Collaborates with stakeholders to gather requirements, develop solutions, and ensure the ServiceNow applications and platform meet the organization's needs.

Requirements

• Minimum of 3 years of experience as a ServiceNow Developer.
• Experience with ServiceNow Glide API, REST API, and SOAP API integrations.
• Proven experience in designing, developing, and implementing solutions within the ServiceNow platform, with a strong focus on ITSM (IT Service Management) and ITOM (IT Operations Management) suites.
• Hands-on experience with IRM (Integrated Risk Management) modules, including Governance, Risk, and Compliance (GRC), Vendor Risk Management, and Security Incident Response.
• Experience with SPM (Strategic Portfolio Management) modules, including Demand Management, Project Portfolio Management, and Resource Management.
• Experience with ServiceNow Service Portal development.
• Knowledge of computer/network principles at a level normally acquired through completion of a bachelor's degree in a relevant technology field or acquired through a combination of education and experience is required.
• Proficiency in JavaScript, AngularJS (or similar frameworks), HTML, CSS, and other web technologies relevant to ServiceNow development.
• Familiarity with ITIL framework and its application within ServiceNow.
• Knowledge of scripting languages such as PowerShell or Python for automation tasks.
• Solid understanding of ServiceNow best practices and platform capabilities.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills with the ability to effectively collaborate with technical and non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced healthcare environment.
• Customer focused, Action oriented, Resourceful, Ensures accountability, Drives results, Strong communication skills, Plans and aligns, Instills trust, Team player, Tech savviness, Communication skills, Focus, Organizational skills, Strong work Ethic
• ServiceNow Certified System Administrator (CSA) certification required.

Nice To Haves

• Experience in a hospital or healthcare setting is preferred.
• ServiceNow Certified Application Developer (CAD) certification is preferred.
• ServiceNow Certified Implementation Specialist (CIS) certification in one or more relevant areas (e.g., ITSM, ITOM, IRM), preferred.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees