ServiceNow IRM Implementation Manager

Crowe LLP • New York, NY

61d • $102,400 - $204,100

About The Position

Crowe is seeking a passionate leader to guide our clients through their Integrated Risk Management (IRM) ServiceNow implementations. This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow IRM/GRC implementations to serve our clients with excellence.

Requirements

• 5+ years' experience in a professional environment
• 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on IRM.
• ServiceNow implementation lead or system administrator experience.
• Knowledge and experience running an IRM/GRC program on ServiceNow.
• Experience managing & delivering multiple projects at the same time.
• Experience providing business/operations/technical consulting to senior leaders of organization.
• Ability to work both independently and in a team environment with professionals of all levels.
• Strong organizational, interpersonal and presentation skills
• Excellent written and oral communication skills.
• Ability to multi-task and manage multiple projects at the same time.
• Exceptional problem solving, critical thinking, and analytical skills.
• Working knowledge of project planning and project management methods and tools
• Willingness to travel a minimum of 30%

Nice To Haves

• Certified System Administrator (CSA)
• Certified Implementation Specialist – Risk and Compliance

Responsibilities

• Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)
• Advise clients on leveraging ServiceNow for supporting their IRM program.
• Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track.
• Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
• Provide guidance to developers on ServiceNow configuration.
• Provide final quality assurance reviews of all deliverables.
• Design and deliver end user training.
• Expand client’s vision and opportunities to drive additional business value through ServiceNow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed