ServiceNow HRSD Contractor (HR Technology)

CC Pace Systems • Vienna, VA

10d • Hybrid

About The Position

We are seeking a highly experienced technical functional team member to join our ServiceNow HR Service Delivery team for a 3–6-month engagement. In this role, you'll work alongside our HR Technology team to complete and deliver critical work for our ServiceNow instance merge, consolidating HR Service Delivery into our client's enterprise ServiceNow instance. The ideal candidate will bring strong hands-on experience completing HRSD instance merges, data conversion validation, instance compare methods, gap solutioning, testing, and best-practice decisioning.

Requirements

• 7+ years hands-on ServiceNow HRSD experience
• Experience completing at least one HRSD → core instance merge
• Experience performing data conversion compares
• Strong knowledge of differences between ServiceNow products
• Ability to guide decisions based on best practices
• Experience with Employee Center Pro (EC Pro)

Responsibilities

• Perform data conversion validation and remediate configuration/data issues
• Solution and deliver instance compares so that feature differences can be quickly identified
• Solution gaps and guide decisions using HRSD/EC Pro and instance merge best practices, delivering on solutions
• Be hands-on to quickly address updates and changes
• Educate and provide consulting to HR project teams on merge concepts and EC Pro
• Contribute to weekly status reports
• Demonstrate exceptional team partnership, actively collaborating with HR Technology teammates to drive shared outcomes
• Foster a positive, "One Team" mindset, modeling transparency, dependability, and mutual support to create an environment where the broader team can deliver high-quality results together

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed