ServiceNow Developer

Soft Tech Consulting

1d•Onsite

About The Position

Soft Tech Consulting is seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in ServiceNow development, configuration, and integration, with a focus on customizing applications and automating workflows. This role involves direct interaction with clients, designing technical solutions, and implementing best practices for ServiceNow applications.

Requirements

3+ years of experience as a ServiceNow Developer.
Strong understanding of ServiceNow security model, ACLs, and user/group administration.
Proficiency in JavaScript, AngularJS, Java, HTML, CSS, MySQL/SQL.
Experience with ServiceNow integrations using REST/SOAP APIs.
Hands-on experience with custom application development in ServiceNow.
Knowledge of ITIL frameworks and best practices.
Strong communication skills and ability to work directly with clients.
Must have strong written and verbal communication.
Must be able to work independently, with little to no oversight.
MUST BE US CITIZEN
MUST BE IN THE NATIONAL CAPITAL REGION; RETURN TO 100% ONSITE ANTICIPATED IN THE NEAR FUTURE
MUST BE ABLE TO OBTAIN PUBLIC TRUST

Nice To Haves

ServiceNow Certified System Administrator certification (preferred).

Responsibilities

Develop, configure, and customize ServiceNow applications, including workflows, business rules, UI actions, and client scripts.
Implement and manage ServiceNow modules such as ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM.
Create and maintain integrations using REST/SOAP APIs, MID servers, and custom scripts.
Work closely with product owners and stakeholders to gather and analyze requirements, translating them into effective ServiceNow solutions.
Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
Support existing applications by troubleshooting issues, performing root cause analysis, and implementing fixes or enhancements.
Lead and participate in ServiceNow upgrade and migration projects.
Maintain security configurations, including ACLs, roles, and group management.
Provide documentation and training to end-users and technical teams.
Develop reports, dashboards, and analytics to track system performance and business processes.