ServiceNow Developer - I,II, or Senior

spp • Little Rock, AR

2d • $62,500 - $123,700 • Hybrid

About The Position

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying. COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Senior ServiceNow Developer| Pay Range: $95,200.00 - $123,700.00 ServiceNow Developer II| Pay Range: $76,000.00 - $96,900.00 ServiceNow Developer I | Pay Range: $62,500.00 - $76,550.00 Join our ITSM team at Southwest Power Pool! At Southwest Power Pool (SPP), we power the lives of millions by ensuring reliable and affordable electricity across a 14-state region. Our ITSM team plays a vital role in that mission, and we’re seeking a skilled ServiceNow Developer to enhance and expand the platform that drives our operations. This role offers the opportunity to develop and optimize our ServiceNow environment within a mission-critical setting that supports the bulk electric grid and wholesale power markets. Ready to make a difference? Join us at Southwest Power Pool and help power the future. Apply today to become our next ServiceNow Developer!

Requirements

• Bachelor’s degree in computer science, Information Technology, related field, plus six (6) years of applicable Information Technology Development/Support experience OR Eight (8) years equivalent work experience
• Bachelor’s degree in computer science, Information Technology, related field, plus three (3) years experience of Information Technology Development/Support experience OR Five (5) years of equivalent work experience
• Bachelor’s degree in computer science, Information Technology, related field OR Two (2) years equivalent work experience
• Proven working knowledge of the ServiceNow platform: Flow Designer, Integration Hub, ServiceNow modules (ITSM, Change, CMDB, ITAM), ideally in a regulated or operations-intensive environment
• Strong troubleshooting, problem-solving, analytical skills.
• Familiarity with ITIL best practices, incident/change management, baseline configuration control.

Nice To Haves

• ServiceNow Certified System Administrator.
• ServiceNow Certified Application Developer
• Additional certifications in ServiceNow ITSM or ITOM are a plus.

Responsibilities

• Design, build, and maintain ServiceNow solutions with Flow Designer and Integration Hub (replacing generic scripting).
• Integrate ServiceNow with other systems (e.g., CMDB, and ERP systems).
• Work across incidents, changes, baselines, and other ITIL processes to ensure strong alignment between technology and energy-industry demands.
• Participate in support/maintenance of mission-critical applications.
• Contribute to software development life cycle best practices, collaborate with cross-functional teams, and act as a trusted advisor.

Benefits

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees