Senior ServiceNow Developer

Park National Bank-posted 5 days ago
Full-time • Mid Level
Hybrid • Newark, OH
1,001-5,000 employees
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Park National Bank had a great year of progress in 2025, and our IT team played a part in moving the organization forward in big ways. The implementation of ServiceNow at Park is in the beginning phase, and we are looking for a Senior Developer to help guide the work, while belonging to an organization that is doing great things for our customers and the communities we serve.

  • Design, develop, deploy, and support custom applications, integrations, and workflows within the ServiceNow platform.
  • Collaborate with architects, developers, and cross-functional teams to deliver and support business solutions.
  • Create and refine prototypes for user testing and feedback analysis.
  • Review and maintain technical documentation, including architecture diagrams and user guides.
  • Conduct quality assurance testing to identify and resolve defects or issues.
  • Troubleshoot and resolve production issues and defects.
  • Ensure compliance with company policies, technical and security standards, and recommend ServiceNow platform governance.
  • Mentor other developers, assist in code reviews, and oversee deployments.
  • Contribute to the evolution of standards and best practices.
  • Ensure uptime and stability of the ServiceNow platform.
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
  • Deliver a consistent, high level of service within our Serving More standards.
  • Other duties as assigned.
  • High School diploma or equivalent required
  • 5+ years development experience with ServiceNow
  • 4+ years with ServiceNow modules such as ITSM, ITOM, HRSD, or CSM
  • Familiarity with JavaScript, HTML, CSS, and other relevant technologies
  • Bachelor's in computer science, software engineering or related field experience preferred
  • ServiceNow Application Developer (CAD) and/or ServiceNow System Administrator (CSA) certifications preferred
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