ServiceNow Developer - Onsite, MD

ServBeyond Solutions•Woodlawn, MD

1d•$120,000 - $155,000•Onsite

About The Position

ServBeyond Solutions’ dedication to innovation, quality, and customer satisfaction has allowed us to become a well-recognized leader in providing digital services for our Government customers. We seek an experienced Mid to Senior ServiceNow Developer who can contribute to our customer success. We are seeking a highly skilled Senior and Mid-Level ServiceNow Developer to support a mission-critical federal program in Baltimore, MD. In this role, you will design, develop, and enhance ServiceNow solutions that drive automation, operational efficiency, and enterprise reporting across complex IT environments. You will collaborate closely with architects, stakeholders, and technical teams to deliver scalable workflows, lead solution design discussions, and develop architecture artifacts that extend beyond individual user stories. The ideal candidate brings deep hands-on ServiceNow development experience, strong technical leadership, and a proven ability to support federal clients while maintaining required certifications and eligibility for a Public Trust clearance. This position requires full-time, on-site support (5 days per week). Please note: Applicants must work on-site in Maryland

Requirements

Bachelor’s degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline, or equivalent experience/combined education, with 3 years of professional experience; or 1 year of professional experience with a related Master’s degree. 7+ years of experience may be accepted in lieu of a degree.
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified System Administrator (CSA)
At least 2 ServiceNow Certified Implementation Specialist (CIS) certifications, showcasing deep expertise in multiple ServiceNow areas such as ITSM, ITOM (HAM and SAM), Discovery, Service Mapping, CSM, SPM, or APM
Team members are also expected to uphold and maintain appropriate certifications for their practice expertise
Minimum: At least 3+ years of experience with technical discussions and reviews.
At least 5+ years of ServiceNow development
3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
2+ years of technical leadership experience driving change/solutions.
Experience with commonly integrated third-party technologies
Excellent understanding of system architecture, design principles, and impacts
Experience supporting IT-related data integrity (CMDB, HAM, SAM, etc.)
Experience with ServiceNow upgrades
Expertise in ServiceNow Development APIs for building custom solutions.
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals
Knowledge of SAML, Active Directory, or LDAP
Experience with Agile methodologies and project management practices.
Comfortable presenting to large audiences, including senior leadership, government clients, and stakeholders.
Ability to explain complex technical solutions in clear, non-technical terms.
Excellent technical leadership skills and initiative to take on additional responsibilities.
Experience supporting ServiceNow work with the US Federal Government
Must be able to obtain and maintain a Public Trust.
Excellent written and oral communication skills to deliver technical solutions and succinctly
Ability to multitask and self-assign work in a fast-paced environment
Strong communication skills that enable proactive and effective collaboration with a virtual team, including the ability to clearly articulate status and present to both customers and program leadership. Candidate shall have the ability to develop and present management-level briefings
Demonstrate potential and willingness to learn and adapt to rapid changes in technology

Nice To Haves

Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR
Project Management or Agile certification
ITILv4 Foundations Certification

Responsibilities

Provide development support for ServiceNow projects and enhancements.
Develop process workflows and automation strategies.
Collaborate with the team in architecture design development and reviews.
Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.
Create and maintain Forms, Reports, Views, Workflows, Groups, and Roles
Create, maintain, and enhance Dashboards and reporting, including scheduled reports
Assist with the design, creation, and cataloging of business process flows
Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies
Developing, configuring, and customizing the ServiceNow platform to fit business requirements
Troubleshoot and resolve problems
Follow, maintain, and apply documentation best practice policies, procedures, and processes throughout ServiceNow development
Collaborate with cross-functional teams to gather input to support ongoing business needs for Service Now configuration, implementation, and support
Review and apply any additional UI/UX requirements from the external and internal teams, and align with ServiceNow development
Utilizes available programming methodologies and languages and adheres to coding standards, procedures, and techniques while contributing to the technical code documentation
Design and implement solutions following established Configuration Management policies and standards
Willingness to further grow and enhance skillset from more senior developers throughout each project