Transform technology into opportunity as a ServiceNow Developer at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career. MEANINGFUL WORK AND PERSONAL IMPACT As a ServiceNow Developer , the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following: Build and customize applications on the ServiceNow platform, including ITSM modules like Incident, Problem, and Change Management Create custom scripts, including Business Rules and Script Includes, to automate processes and meet business requirements Connect the ServiceNow platform with other systems and applications using technologies like REST/SOAP Perform administrative tasks, such as user and role management, system maintenance, and health checks Customize user interfaces, forms, and workflows to align with business needs Provide end-user support and troubleshooting for issues related to integrated processes and platform functionality Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products Participate in IT-related technical processes reviews, postmortems, and continual process improvement Maintain current ServiceNow and industry certifications, while obtaining additional certifications WHAT YOU’LL NEED TO SUCCEED Bring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer must have: