ServiceNow Architect

Cognizant Technology Solutions•Oslo, MN

29d

About The Position

As an Architect, design and govern end-to-end technical solutions ensuring scalability, security, and performance. Collaborate with stakeholders to define architecture and guide development teams. Expert in enterprise platforms, integrations, and best practices for digital transformation. About Cognizant Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant. About the Team? The team thrives on collaboration, ensuring every member contributes to shared goals. They support each other consistently, creating a culture of trust and mutual growth. Their combined knowledge and diverse skillsets drive innovation and high-quality outcomes. Together, they transform challenges into opportunities, achieving success as a unified force. Why Join us? A career in one of the largest and fastest growing IT services providers worldwide. Ongoing support and funding with training and development plans. A highly competitive benefits and salary package. Opportunity to work for leading global companies. About You: Design and implement robust IT infrastructure solutions that align with business goals and operational needs. Collaborate with cross-functional teams to ensure seamless integration and functionality of ServiceNow applications. Develop and maintain scripts to automate routine tasks, enhancing efficiency and reducing manual intervention. Oversee the configuration and customization of ServiceNow ITSM and HRSD modules to meet organizational requirements. Monitor system performance and troubleshooting issues to ensure optimal operation and minimal downtime. Provide expert guidance on ITIL best practices to improve service delivery and operational efficiency. Conduct regular assessments of infrastructure to identify areas for improvement and implement necessary changes. Ensure compliance with industry standards and company policies in all infrastructure-related activities. Lead efforts to enhance system security and data protection measures, safeguarding company assets. Facilitate training sessions to upskill team members on new technologies and processes. Collaborate with vendors and stakeholders to ensure timely delivery of infrastructure projects. Evaluate emerging technologies and recommend solutions that align with strategic objectives. Document infrastructure processes and maintain accurate records for future reference. Are you willing to join us and grow together? If you're comfortable with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you! #becognizant The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Requirements

Strong experience in ServiceNow Development and Architecture
Experience in ServiceNow ITSM, HRSD, Scripting, Angular JS
Language Preference: Primary: Norwegian Secondary: Swedish (only if Norwegian is not available) Use English only if neither Norwegian nor Swedish is possible.

Nice To Haves

ServiceNow mainline certifications
ITIL v3/v4
Continuously developing yourself

Responsibilities

Design and implement robust IT infrastructure solutions that align with business goals and operational needs.
Collaborate with cross-functional teams to ensure seamless integration and functionality of ServiceNow applications.
Develop and maintain scripts to automate routine tasks, enhancing efficiency and reducing manual intervention.
Oversee the configuration and customization of ServiceNow ITSM and HRSD modules to meet organizational requirements.
Monitor system performance and troubleshooting issues to ensure optimal operation and minimal downtime.
Provide expert guidance on ITIL best practices to improve service delivery and operational efficiency.
Conduct regular assessments of infrastructure to identify areas for improvement and implement necessary changes.
Ensure compliance with industry standards and company policies in all infrastructure-related activities.
Lead efforts to enhance system security and data protection measures, safeguarding company assets.
Facilitate training sessions to upskill team members on new technologies and processes.
Collaborate with vendors and stakeholders to ensure timely delivery of infrastructure projects.
Evaluate emerging technologies and recommend solutions that align with strategic objectives.
Document infrastructure processes and maintain accurate records for future reference.

Benefits

A career in one of the largest and fastest growing IT services providers worldwide.
Ongoing support and funding with training and development plans.
A highly competitive benefits and salary package.
Opportunity to work for leading global companies.

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