ServiceNow Architect

RTX • Littleton, CO

10d • Remote

About The Position

As an architect, your key focus will be designing and delivering technology solutions to the business, working closely with business and technology partners to prioritize critical implementation dates.
The following position is to join our RTX Enterprise Services team:

Requirements

• Bachelors degree and 8 years of relevant experience to include experience with full cycle implementation in ServiceNow and extensive knowledge on the core ITSM platform, platform security and integrations
• Experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, servers and experience in Service Portal and building custom widgets using Angular JS and in implementing and customized core applications including incident, problem, change, knowledge, configuration management and service catalog
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment with knowledge of key integrations and their mechanisms with multiple HR technology platforms like Workday and Knowledge of technical components such as LDAP, SSO, SSL and other such technologies
• Hands-on experience in configuration and development in portal, workflows, UI actions, integrations

Nice To Haves

• Strong expertise in Agile development/SDLC methodologies, Test Automation
• Experience in release management and change management processes

Responsibilities

• Own and drive L3/L4 production support / enhancements with support/dev team members, business stakeholders, platform team and vendors
• Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
• Develop POCs and present solution options to senior leadership to help solve complex business problems
• Establish high standards and act as the mentor to the development teams
• Drive release management and change management processes
• Implement process improvements by collaborating with the platform team
• Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
• Provides retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required
• Lead a team geographically dispersed in the US and in India

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level