ServiceNow Application Developer

Potomac Haven Inc • Washington, DC

1d • Onsite

About The Position

Our firm supports federal agencies reimagine their operations, optimize processes, and modernize technology platforms to strengthen mission delivery. We manage critical business functions and implement innovative, sustainable solutions that drive measurable impact. By delivering diverse, multi-talented professionals, we help our federal customers achieve their goals and fulfill critical missions. We provide our services to various agencies in the national security, defense and healthcare sectors. We are hiring ServiceNow Application Developers with a proven track record of working within the defense sector. The Application Developer will provide services to execute application lifecycle management to support the Naval Reactors Headquarters (NRHQ’s) mission-critical needs. Agency Program & Mission: NRHQ supports the U.S. Navy’s nuclear-powered submarines and aircraft carriers by providing clean, safe, and reliable nuclear propulsion1. The 08Y-Enterprise Applications (08Y-EA) group within NRHQ develops and maintains custom workflow software that underpins many Naval Reactors (NR) business processes. Position Overview: The Application Developer is responsible for designing, developing, testing, and maintaining enterprise applications and databases in support of NRHQ’s business needs. Working from a prioritized product backlog, the developer will create new application features, enhance existing systems, fix defects, and ensure that all software meets functional requirements and quality standards. They will collaborate with the Program Manager and product stakeholders to understand requirements and will produce technical documentation and user guides as needed. This role requires both independent problem-solving and teamwork within an Agile Scrum development environment.

Requirements

• Three (3) years of experience in application development or a four-year degree in relevant concentration.
• Proficiency in developing web-based applications; experience with JavaScript and HTML for front-end development.
• Experience with the ServiceNow platform or similar enterprise application platforms.
• Experience working in an Agile/Scrum team environment is beneficial, as the team uses iterative development with sprints and backlog tracking (the developer will participate in sprint planning, reviews, and continuous integration processes).
• Ability to obtain and maintain a Department of Energy (DOE) L-level security clearance (or higher, if required). Must follow all security protocols and handle sensitive information in accordance with DOE and Navy regulations. The candidate will be expected to uphold a drug-free workplace and may be subject to background investigations or additional vetting procedures in line with DOE guidelines (such as polygraph examinations or reliability program requirements, if applicable).
• Work with information and systems that are governed by strict security and privacy rules, and thus must comply with all relevant DOE security regulations and federal laws (e.g., rules for handling classified information and protecting sensitive unclassified data). This includes adhering to the National Industrial Security Program standards and Naval Nuclear Propulsion Program regulations (as outlined in DOE orders and Executive Orders).
• The Application Developer role is based on-site at NRHQ in the Washington, D.C. area, including potentially working at other NRHQ-affiliated offices in the National Capital Region. On-site presence is generally required, though routine telework is allowed with prior approval from the Manager of Enterprise Applications. The standard work schedule aligns with NRHQ’s core hours, Monday through Friday, approximately 6:00 AM to 6:00 PM Eastern Time (8 hours per day.

Responsibilities

• New Development: Design, code, and implement new applications and databases, as well as new features for existing systems, based on requirements in the product backlog.
• Testing and Quality Assurance: Develop and execute test plans (including automated tests when feasible) to verify that software meets all functional requirements and is bug-free.
• Documentation: Draft and update end-user operational instructions, release notes, and other technical documentation for new or updated applications, ensuring users and administrators have up-to-date guidance.
• Maintenance and Support: Provide ongoing maintenance for deployed applications, including troubleshooting and resolving defects, and implementing enhancements based on documented change requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees