ServiceNow AI.Accelerate Bootcamp

ServiceNow • Santa Clara, CA

14h • Remote

About The Position

AI.Accelerate Overview:
Are you a technically curious and ambitious undergraduate student with a passion for Artificial Intelligence? ServiceNow invites you to explore our AI.Accelerate program where you can develop practical AI skills and gain hands-on experience in a dynamic, fast-paced, and immersive environment.
This eight-week unpaid bootcamp is designed to provide a comprehensive introduction to the core concepts and techniques of AI, with a focus on practical application and real-world problem-solving. You'll learn from experienced instructors, work on challenging projects, and collaborate with a cohort of talented peers.
Dates: June 15 – July 31, 2026 (Virtual) + Week 8—beginning of August (In Person)
Location: Virtually via Zoom
Duration: 4 hours a week (plus homework)
What You'll Learn:
Agentic AI Foundations: Understand what makes an AI system "agentic" — including autonomy, reasoning, and action-taking — and how LLMs are evolving from chat tools into decision-making agents.
Agentic Design Patterns: Explore key architectural patterns including React, chain-of-thought, tool use, and memory, and understand the difference between single-agent and multi-agent systems and when to use each.
Prompt Engineering: Learn techniques for writing reliable, production-grade prompts that drive consistent and predictable agent behavior at scale.
Building Agents: Design agents that use tools, APIs, and external data sources, and learn how to structure agent memory — both short-term and long-term — for complex, multi-step tasks.
Multi-Agent Orchestration: Build and manage multi-agent workflows where agents collaborate, delegate, and hand off tasks to accomplish goals that no single agent could complete alone.
Evaluation Frameworks: Learn why evaluations are the most critical part of building AI systems and how to design frameworks that define what to measure and how to measure it effectively.
AI Safety & Responsible Use: Understand real-world failure modes including hallucination, prompt injection, and behavioral drift, and learn how to build guardrails and safety checks into agentic pipelines.
Capstone Project: Design, build, evaluate, and defend an AI agent from scratch — putting every concept from the program into practice and presenting your work to a panel of ServiceNow engineers and leaders.
Innovative Learning Structure:
A blend of lectures, hands-on laboratories, and collaborative projects fostering a cohort- based, hands on learning experience.
The program concludes with an in-person experience where participants showcase their capstone project, explore career opportunities at ServiceNow, and connect with the broader engineering community.
please note: this is an unpaid program and is not an internship

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Experience with debugging and testing software through a CI lifecycle
• Experience with Java, OOP, and Design Patterns
• Experience with relational databases such as MySQL and Oracle
• Experience with front-end technologies (HTML, JavaScript, CSS)
• Some working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix too

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees