Service Technician

Teledyne Technologies Incorporated•Billerica, MA

21h

About The Position

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Summary: The Service Technician Role is responsible for the hands-on evaluation, diagnosis, repair, alignment, testing, and documentation of customer-returned (RMA) opto-mechanical systems. Working closely with the Service and Support Supervisor, the technician performs initial inspections, troubleshoots optical and mechanical issues, executes repairs, conducts final optical testing/alignment, and prepares units for return shipment. This role combines strong opto-mechanical assembly skills with optical testing expertise in a fast-paced RMA environment.

Requirements

Minimum 3–5 years of hands-on experience in opto-mechanical assembly and optical testing required (optics or photonics industry strongly preferred).
Optical alignment and test experience utilizing interferometry, alignment telescopes, autocollimators, and related equipment desired.
Strong mechanical assembly skills with ability to read complex assembly drawings, bills of material, and process instructions.
Experience troubleshooting opto-mechanical systems and performing root-cause failure analysis desired.
Proficiency with standard hand tools and precision measuring instruments (torque wrenches, allen wrenches, screwdrivers, calipers, micrometers, height gauges, dial indicators).
Comfortable working independently with minimal supervision while also collaborating effectively in a small team.
Excellent attention to detail, quality-focused work ethic, and commitment to accurate documentation.
Ability to handle time-sensitive repairs while maintaining high quality standards.
Familiarity with ITAR requirements and ability to work in a controlled, export-compliant environment.
Ability to stand for extended periods, often for most of the workday.
Ability to lift, push, pull, or carry objects, often up to 45 pounds, though the frequency of lifting heavier objects varies.
Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

Responsibilities

Maintain a safe, clean, and organized work environment in compliance with procedures, rules, and regulations.
Receive and perform initial inspection of returned RMA units, documenting condition, serial numbers, reported issues, and cosmetic/mechanical damage.
Evaluate and diagnose root cause of failures using interferometry, alignment telescopes, optical inspection devices, and standard metrology tools (micrometers, calipers, height gages, dial indicators, torque wrenches, etc.).
Disassemble, repair, and reassemble opto-mechanical systems in accordance with assembly drawings, process documents, and repair procedures.
Perform optical alignment and final performance testing of repaired units using interferometry and other optical test equipment to verify units meet original specifications.
Conduct environmental stress screening (thermal chambers, vibration tables) when required to verify repair effectiveness.
Generate detailed repair reports and photographic documentation for quotes and customer communication.
Package repaired units to prevent shipping damage and prepare for return shipment.
Maintain accurate RMA log entries and support weekly RMA status meetings.