Service Technician

APCCO•Modesto, CA

57d•Onsite

About The Position

SUMMARY: Support client base by performing troubleshooting, repairs, maintenance on all types of industrial refrigeration equipment and systems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential functions/responsibilities include but are not limited to the following: Productivity and Quality • Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration equipment and systems. • Perform start up on new refrigeration systems. • Complete required documentation and paperwork, including but not limited to: service work orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety inspections, LOTO log, startup paperwork. • Efficiently and effectively communicate to customers the findings of such calls, and actions required to correct. • Efficiently and effectively communicate with Service Coordinator regarding work order progress, scheduling, customer needs, parts and materials needed, quotes, etc. • Assist management with all other office projects as needed Customer Contact • Make decisions based on customer needs, desires, and expectations and on APCCO standards, not on personal preferences, style or theory • Maintain free-flowing information and cooperation between customer and APCCO team. • Work with APCCO team to find best approaches to handle customer requests Financial • Purchase supplies and other expenses in the most cost-effective manner with an effort to save on operational cost. • Use resources in most effective manner (including sharing cost savings ideas with APCCO team) • Abide by approved budgets Misc. • Consider the importance of internal/external customer relationships when planning/conducting work • Complete work in a timely, accurate and thorough manner and be conscientious about assignments

Requirements

Knowledge of industrial refrigeration systems commonly used in the cold storage/food and beverage processing industries.
Specific first-hand knowledge and experience in troubleshooting and repairing industrial refrigeration equipment, valves, controls, etc. Experience performing system and equipment pump downs, and evacuations.
Knowledge and experience performing system calibrations and start-ups, including compressor alignment skills.
Experience with safe handling of ammonia refrigeration systems and safe practices for anhydrous ammonia. Basic safety knowledge regarding OSHA regulations, PPE, LOTO, and Line Break.
Ability to pass a Fit Test and wear a full-face respirator.
Knowledgeable in reading blueprints, plans and specifications.
Travel is required for meeting with clients to perform troubleshooting, repairs, and maintenance on their equipment.
Ability to participate effectively in a team atmosphere by modeling and promoting conflict resolution, diversity, ethical practices and organizational citizenship
Minimum of 5-7 years’ experience working as an operator or service technician with industrial refrigeration systems in any of the following types of facilities or employers: Food and beverage processing plants, cold storage warehouses, equipment manufacturer
All APCCO employees who drive company owned vehicles or drive their own vehicle for company purposes: ⮚ Must read, understand, and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle Maintenance Policy ⮚ Maintain a valid driver’s license ⮚ Provide a clear DMV record that is insurable with our company vehicle insurance carrier, including no accidents, incidents, or DUI in the past 5 years (and updated annually) ⮚ Participate in company-sponsored programs to maintain or improve driver safety

Nice To Haves

RETA Operator Certification a Plus
Refrigeration Trade School graduate a Plus

Responsibilities

Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration equipment and systems.
Perform start up on new refrigeration systems.
Complete required documentation and paperwork, including but not limited to: service work orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety inspections, LOTO log, startup paperwork.
Efficiently and effectively communicate to customers the findings of such calls, and actions required to correct.
Efficiently and effectively communicate with Service Coordinator regarding work order progress, scheduling, customer needs, parts and materials needed, quotes, etc.
Assist management with all other office projects as needed
Make decisions based on customer needs, desires, and expectations and on APCCO standards, not on personal preferences, style or theory
Maintain free-flowing information and cooperation between customer and APCCO team.
Work with APCCO team to find best approaches to handle customer requests
Purchase supplies and other expenses in the most cost-effective manner with an effort to save on operational cost.
Use resources in most effective manner (including sharing cost savings ideas with APCCO team)
Abide by approved budgets
Consider the importance of internal/external customer relationships when planning/conducting work
Complete work in a timely, accurate and thorough manner and be conscientious about assignments